Question about Kenmore 24 in. 15689 Built-in Dishwasher

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Ultra Wash Hi, When I got up this morning, I noticed the dishes were still dirty and dry??  The soap dispenser had popped open but that was about it.  I had some work done on it because it wasn't cleaning the dishes properly about a year ago and they replaced the motor.  While cleaning the kitchen last night, I heard it come on, but now that I think about it, I never actually heard the water start sloshing around. I don't have the owner's manual - I bought this house 3 years ago and I think the dishwasher is now about 5 years old. Thanks.

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Re: Ultra Wash

Sounds like your not getting water to it. Turn on and let run for a few minutes then open door and check to see if you have water in it.
If not check to be sure water to it is turned on. Check float in front corner of dishwasher to see if moves freely up and down and that there is nothing underneath it. If these check ok you probably need a water valve.

Posted on Nov 04, 2007

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Hi there,

Well you can please follow the below steps -
1. Remove any dishes in the dishwasher. Unhook the dishwasher's dish trays or racks from their tracks, and set aside. Empty the soap dispenser if it contains unused soap that failed to dispense. Use a wet rag to wipe down the interior of the dishwasher, as well as the inside of the dispenser.
2. Close the dispenser, and shut the dishwasher door. Turn the dishwasher on to a manual setting, then stop it and open the appliance. Check to see if the dispenser is open. If it is, continue to Step 2. If the dispenser is closed, skip to Step 4.

3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.

4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
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I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?

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1 Answer


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After having 2 appliance repairmen here, I now have the latest scoop on our dishwasher problems, $200 later!
Los Angeles IS currently having hard water issues. Also, all the new cleaning gels etc. are actually a cause of our dishwasher problems.  
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Acid Wash: The repairman just gave my washer an Acid Wash today. It says it is an acid derived from lemon, I got mine from Carters appliance in Torrance, CA for about $19. I am to run a normal cycle with the above mentioned Cascade after this "acid cycle" is finished.
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Monthly maintenance: Glass Magic: Buy a box of Glass Magic (near the Cascade)  Use 1 Tbsb in main detergent compartment of dishwasher along with the Cascade, till washer starts working again. White Vinegar: You can run an empty dishwasher with white vinegar once a month.  Fill a bowl with 2 cups vinegar and place on bottom rack.  Then run as a normal cycle...this allows vinegar to disperse slowly.
So far it seems to be working.  Good luck.

Nov 07, 2008 | Kenmore 24 in. 16032 Built-in Dishwasher

1 Answer

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