HI, either the deck assembly is jammed or, the load motor has failed. In this case, you will need to disassemble the entire set in order to retrieve this CD.
The actual loading deck(the part where the CD is located), is surrounded by a metal housing. the gear assembly is probably locked, due to this jam or failed load motor. This will also require a set of precision tools as well. if you find this a bit overwhelming, i suggest taking this unit to a local automotive audio shop. they can dissemble it and, retrieve the CD for a small price.
Was this helpful?
Yes
No
2 people thought this was helpful
Popular Solutions for Kenwood KDC-MP638U Car CD/ MP3