Question about Fellowes DM8C Cross-Cut Shredder

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I have a DM8C that only runs for a couple of seconds at a time and then it stops. Toggle the switch back and forth and it feeds a little at a time until the page is completely shredded. It works okay in reverse. Help!

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Common solution is to clean upper and lower sensors with cotton swab. If it still jams, then you will have to remove the top carefully and clean all paper shreds out of the housing. The paper shreds are most likely packed in the housing shroud and jamming or overloading the motor.

Posted on Jun 22, 2009

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Posted on Jan 02, 2017

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Blue light comes on.it will run in reverse but not foreward


Try to reset the shredder.---- Toggle the On/Off switch at the back few times times.Then see if it gets reset.-------- Toggling it on and off to reset the shredder. Make sure to pull out the paper bin while you toggle the power switch on and off a dozen or so times and then put the basket paper bin back in place. When you power the unit back on the forward button should work again and the shredder should feed paper through properly.------ Another procedure is Using the power switch in the back, power on with the blue button and keep press forward till it worked. ------- Turning the off/on switch multiple times mostly helps. ------ This will help.Thanks.Helpmech.

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OUR FELLOWES CROSS CUT SHREDDER WILL KEEP ON RUNNING AFTER THE PAPER HAS BEEN SHREDDED. ARE THERE SENSORS THAT COULD POSSIBLY BE COVERED IN PAPER DUST?


If you look into the slot you feed the paper into, you should see a two little bumps that are facing each other in the center of the slot. These are the sensors that tell the unit to turn on/off. You can try cleaning them with a paper towel or long q-tip. If this does not fix it, then the sensors will have to be replaced. Most Fellowes machines have a 3-year warranty, you can call Fellowes at 1-800-955-0959 to see if yours is under warranty.

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You most likely have a little tiny paper jam in the roller. Your best bet is to remove the screws and very slowly pull it apart so no parts are moved or fall out. then just take your time and look around for the jam and remove it.

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there is paper jammed in front of the sensor. it was likely caused by feeding too much paper into the shedder at one time and now a chunk of shedded paper bits it blocking the sensor from seeing that the shedder is clear

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Blow some canned air down into the feed slot to clean the sensors.

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This clearly indicates that problem is with the rollers in the paper feed tray..to clear the obstruction-fold a sheet of paper 3-4 times lenghtwise to make it thick..insert this into the paper feed tray,behind the rollers-move it left right a couple of times....repeat this a couple of times-if no go...call tech support..printer would be replaced if in warranty...good luck

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Go get some Electronic Contact cleaner and on the Side of the Toggle switch spay a little bit in the front and rear of the switch ,Make sure the Battery is out and spray the rocker up underneath to get to the Tact switch,Rock the rocker back and forth several times to clean the switches,The Contact clear will dry quickly,After dueing this let dry for 5 Min put batt and try it good luck Let me know if this works ttech

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