Question about HP Pavilion a810n (PP164AA) PC Desktop

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When I shut down my computer, I think that it is shutting down completly. All lights are off indicating that it is shut down. Then a small blue window will appear and will say "Entering Power Safe Mode". Then the window is gone. (Still everything is off). I can get up in the morning and my computer is on and no one has gotten up to get on it. It will not shut down every time.

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  • celeste_engl Jun 21, 2009

    I have Open Office and Works. This is what was on the computer when we purchased it.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    you have a program running in the background that is interfering with it shutting down properly. What operating system are you running windows xp or vista?

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  • Master
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If you are turning off your computer by pressing the front panel power button, it is probably just putting Windows to sleep but not shutting the computer off. If your computer has Windows Vista, the default is to hibernate and not shut down even if you shut down through Vista. The "power save" message you see is coming from the monitor, which is letting you know it isn't getting a signal from the computer anymore but the power is still on. Windows will start up again from sleep mode if someone or something moves the mouse or presses a key.

The solution is to make sure the computer is actually shut down. In Vista you can do this by clicking the arrow near the power icon on the Start menu. This gives you the option of shutting down instead of hibernating. In XP, shut the computer down using the start menu shutdown option instead of the computer power button. Then the power will shut down completely.

Posted on Jun 21, 2009

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