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Door shut, display says ''door open please close'' Wash cycle wont start..Most likely faulty door lock sensor, or is it!

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  • k-dawwg May 11, 2010

    sound to me like it is a sensor problem you have there, check if it is being pushed in when the door closes it should be near the door catch

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1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.

Now plug the washer back in and test operate. NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.


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Posted on Sep 11, 2010

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The screen displays the following: "It appears the door was not opened since the last cycle. If you would like to start a cycle, first open and shut the door, then press...


Hi from retired Englishman in SW France,

Judging by your comments I suspect there is likely to be a problem with either the door solenoid/lock or the door closed' sensor requiring a service engineer's attention I suggest ;-0(

If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C

Jul 15, 2011 | Maytag Neptune MAH7500A Front Load Washer

3 Answers

Hotpoint Ultima WF860T


Alarm
code Description of fault User
code Effect
E11 Problems with water fill in wash phase E10 Cycle PAUSED 8.2
E12 Problems with water fill in drying E10 Cycle PAUSED 8.3
E21 Problems with water drain in wash phase E20 Cycle PAUSED 8.4
E22 Problems with water drain during drying or drying
condenser blocked E20 Heating phase skipped 8.5
E31 Analogic (electronic) pressure switch circuit faulty --- Cycle blocked
with door closed 8.6
E32 Incorrect calibration of analogic (electronic) pressure
switch --- Cycle PAUSED 8.7
E33
Incongruency between level of analogic (electronic)
pressure switch and level of anti-boiling pressure
switch 1
--- Cycle blocked
with door closed 8.8
E34 Incongruency between level of electronic pressure
switch and level of anti-boiling pressure switch 2 --- Cycle blocked
with door closed 8.9
E35 Water level too high --- Cycle blocked with door
closed and water drain 8.10
E36 "Sensing" circuit of anti-boiling pressure switch 1 faulty --- Cycle blocked
with door closed 8.11
E37 "Sensing" circuit of anti-boiling pressure switch 2 faulty --- Cycle blocked
with door closed 8.11
E38 Pressure chamber blocked --- Heating phase skipped 8.12
E41 Door open E40 Cycle PAUSED 8.13-14
E42 Problems with door closure E40 Cycle PAUSED 8.15-16
E43 TRIAC which powers the door interlock faulty E40 Cycle PAUSED 8.17-18
E44 "Sensing" circuit of door delay interlock faulty --- Cycle blocked 8.19
E45 "Sensing" circuit of door delay interlock triac faulty --- Cycle blocked
with door closed 8.19
E51 TRIAC which powers the motor short-circuited --- Cycle blocked with door
closed (after 5 attempts) 8.20
E52 No signal from tachometric generator --- Cycle blocked with door
closed (after 5 attempts) 8.21-22
E53 "Sensing" circuit of motor TRIAC faulty --- Cycle blocked
with door closed 8.23
E54 Relays (motor) contacts faulty --- Cycle blocked with door
closed (after 5 attempts) 8.23
E61 Insufficient heating during washing --- Heating phase skipped 8.24
E62 Overheating during washing --- Drain, end of cycle 8.25
E63 Insufficient heating during drying Heating phase skipped 8.26
E64 Overheating during drying --- Heating phase skipped 8.27
E66 Power relay to heating element faulty --- Drain, end of cycle 8.28
E71 NTC wash sensor faulty --- Heating phase skipped 8.29
E72 NTC sensor on drying condenser faulty --- Heating phase skipped 8.30
E73 NTC sensor on drying duct faulty --- Heating phase skipped 8.31
E84 "Sensing" circuit on circulation pump triac faulty --- Drain, end of cycle
(door open) 8.32
E85 Circulation pump faulty --- Drain, end of cycle
(door open) 8.33
E91 Communications error between main PCB and user
interface --- --- 8.34
E93 Configuration error E90 Cycle blocked 8.34
E94 Incorrect configuration of washing cycle E90 Cycle blocked 8.34
EF1 Drain filter blocked LED-EF0 --- 8.35
EF2 Excessive detergent LED-EF0 --- 8.35
Regards David Marsh

Jan 21, 2008 | Hotpoint Ultima WF860 Front Load Washer

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Turning the dial to any wash cycle clicks 3 times and end button flashes, won't wash at all.


You have not indicated a make and model, but this sounds like the door lock is faulty.
To test this theory, leave the door completely open and start a cycle, the w/m should have the same clicks and flashes, which more than likely is it telling you that you are trying to start a cycle with the door open. The w/m can not differentiate between a faulty door interlock and the door not being closed.
If nothing else this should give you a starting point for a diagnosis.
If you need to repost or comment please included the make and model number, on most machines this will be on the inner door frame.
Best of luck.

Jul 19, 2010 | Washing Machines

1 Answer

Door wont open on bosch classixx 6 1400 express washing machine


Hi,
The "F16" on a Bosch indicates the door is open / unlocked. If it's happening during a wash it would suggest either a faulty door lock, faulty wiring or worse, a faulty main control board. The wash program should halt when this comes up but you should be able to restart it when the door is closed. As the cost of a new door interlock isn't overly expensive. The best way to fix this problem is to purchase a new lock and fit it.
Thank you !

May 19, 2010 | Bosch Classixx WFL 2066 Front Load Washer

1 Answer

Bosch 4002 detergent door will not lock shut at start of cycle


You need to open-up the door sections by removing the screws around the perimeter. This is not easy since it takes three hands to hold and disassemble. Please disconnect electric so you do not short any electric parts within the door shell.
The release mechanism may be no good for the soap dispensor tray, or you may find a corroded wire connection to the release. In many cases if the soap tray does not release (but closes) it can be a faulty signal from control panel,however you say the tray will not stay closed; this is most likely a faulty release/latch mechanism which you will see when you open the door shell sections.
Many models have star head screws and will need a star screwdriver (there are 4 or 5 sizes).
Good luck, MACGIVOR

Oct 24, 2009 | Dishwashers

1 Answer

Machine keeps stopping and showing fo5


ALARM CODES

E11 Problems with water fill in wash phase E10 Cycle PAUSED 8.2
E12 Problems with water fill in drying E10 Cycle PAUSED 8.3
E21 Problems with water drain in wash phase E20 Cycle PAUSED 8.4
E22 Problems with water drain during drying or drying
condenser blocked E20 Heating phase skipped 8.5
E31 Analogic (electronic) pressure switch circuit faulty --- Cycle blocked
with door closed 8.6
E32 Incorrect calibration of analogic (electronic) pressure
switch --- Cycle PAUSED 8.7
E33
Incongruency between level of analogic (electronic)
pressure switch and level of anti-boiling pressure
switch 1
--- Cycle blocked
with door closed 8.8
E34 Incongruency between level of electronic pressure
switch and level of anti-boiling pressure switch 2 --- Cycle blocked
with door closed 8.9
E35 Water level too high --- Cycle blocked with door
closed and water drain 8.10
E36 "Sensing" circuit of anti-boiling pressure switch 1 faulty --- Cycle blocked
with door closed 8.11
E37 "Sensing" circuit of anti-boiling pressure switch 2 faulty --- Cycle blocked
with door closed 8.11
E38 Pressure chamber blocked --- Heating phase skipped 8.12
E41 Door open E40 Cycle PAUSED 8.13-14
E42 Problems with door closure E40 Cycle PAUSED 8.15-16
E43 TRIAC which powers the door interlock faulty E40 Cycle PAUSED 8.17-18
E44 "Sensing" circuit of door delay interlock faulty --- Cycle blocked 8.19
E45 "Sensing" circuit of door delay interlock triac faulty --- Cycle blocked
with door closed 8.19
E51 TRIAC which powers the motor short-circuited --- Cycle blocked with door
closed (after 5 attempts) 8.20
E52 No signal from tachometric generator --- Cycle blocked with door
closed (after 5 attempts) 8.21-22
E53 "Sensing" circuit of motor TRIAC faulty --- Cycle blocked
with door closed 8.23
E54 Relays (motor) contacts faulty --- Cycle blocked with door
closed (after 5 attempts) 8.23
E61 Insufficient heating during washing --- Heating phase skipped 8.24
E62 Overheating during washing --- Drain, end of cycle 8.25
E63 Insufficient heating during drying Heating phase skipped 8.26
E64 Overheating during drying --- Heating phase skipped 8.27
E66 Power relay to heating element faulty --- Drain, end of cycle 8.28
E71 NTC wash sensor faulty --- Heating phase skipped 8.29
E72 NTC sensor on drying condenser faulty --- Heating phase skipped 8.30
E73 NTC sensor on drying duct faulty --- Heating phase skipped 8.31
E84 "Sensing" circuit on circulation pump triac faulty --- Drain, end of cycle
(door open) 8.32
E85 Circulation pump faulty --- Drain, end of cycle
(door open) 8.33
E91 Communications error between main PCB and user
interface --- --- 8.34
E93 Configuration error E90 Cycle blocked 8.34
E94 Incorrect configuration of washing cycle E90 Cycle blocked 8.34
EF1 Drain filter blocked LED-EF0 --- 8.35
EF2 Excessive detergent LED-EF0 --- 8.35
Regards David Marsh

Oct 22, 2009 | Washing Machines

2 Answers

Washing machine keeps stopping mid wash and coming up error (32 motor surrisc) zanussi keeps stopping and reporting E32 as a fault, how do i fix this?


Hello
ALARM CODES

E11 Problems with water fill in wash phase E10 Cycle PAUSED 8.2
E12 Problems with water fill in drying E10 Cycle PAUSED 8.3
E21 Problems with water drain in wash phase E20 Cycle PAUSED 8.4
E22 Problems with water drain during drying or drying
condenser blocked E20 Heating phase skipped 8.5
E31 Analogic (electronic) pressure switch circuit faulty --- Cycle blocked
with door closed 8.6
E32 Incorrect calibration of analogic (electronic) pressure
switch --- Cycle PAUSED 8.7
E33
Incongruency between level of analogic (electronic)
pressure switch and level of anti-boiling pressure
switch 1
--- Cycle blocked
with door closed 8.8
E34 Incongruency between level of electronic pressure
switch and level of anti-boiling pressure switch 2 --- Cycle blocked
with door closed 8.9
E35 Water level too high --- Cycle blocked with door
closed and water drain 8.10
E36 "Sensing" circuit of anti-boiling pressure switch 1 faulty --- Cycle blocked
with door closed 8.11
E37 "Sensing" circuit of anti-boiling pressure switch 2 faulty --- Cycle blocked
with door closed 8.11
E38 Pressure chamber blocked --- Heating phase skipped 8.12
E41 Door open E40 Cycle PAUSED 8.13-14
E42 Problems with door closure E40 Cycle PAUSED 8.15-16
E43 TRIAC which powers the door interlock faulty E40 Cycle PAUSED 8.17-18
E44 "Sensing" circuit of door delay interlock faulty --- Cycle blocked 8.19
E45 "Sensing" circuit of door delay interlock triac faulty --- Cycle blocked
with door closed 8.19
E51 TRIAC which powers the motor short-circuited --- Cycle blocked with door
closed (after 5 attempts) 8.20
E52 No signal from tachometric generator --- Cycle blocked with door
closed (after 5 attempts) 8.21-22
E53 "Sensing" circuit of motor TRIAC faulty --- Cycle blocked
with door closed 8.23
E54 Relays (motor) contacts faulty --- Cycle blocked with door
closed (after 5 attempts) 8.23
E61 Insufficient heating during washing --- Heating phase skipped 8.24
E62 Overheating during washing --- Drain, end of cycle 8.25
E63 Insufficient heating during drying Heating phase skipped 8.26
E64 Overheating during drying --- Heating phase skipped 8.27
E66 Power relay to heating element faulty --- Drain, end of cycle 8.28
E71 NTC wash sensor faulty --- Heating phase skipped 8.29
E72 NTC sensor on drying condenser faulty --- Heating phase skipped 8.30
E73 NTC sensor on drying duct faulty --- Heating phase skipped 8.31
E84 "Sensing" circuit on circulation pump triac faulty --- Drain, end of cycle
(door open) 8.32
E85 Circulation pump faulty --- Drain, end of cycle
(door open) 8.33
E91 Communications error between main PCB and user
interface --- --- 8.34
E93 Configuration error E90 Cycle blocked 8.34
E94 Incorrect configuration of washing cycle E90 Cycle blocked 8.34
EF1 Drain filter blocked LED-EF0 --- 8.35
EF2 Excessive detergent LED-EF0 --- 8.35
Regards David Marsh

Feb 26, 2009 | Zanussi ZWF1430W Front Load Washer

2 Answers

Door wont lock


to test if there is a fault on your interlock you can close the door now with your hand bang it on the front of the washer were the door hits the catch most cases if it faulty than the washer will start it will then need replacing only thing you can do if faulty m8

Sep 22, 2007 | Hotpoint WMA64 Front Load Washer

2 Answers

Error codes


Hello ALARM CODES Alarm code Description of fault User code Effect E11 Problems with water fill in wash phase E10 Cycle PAUSED 8.2 E12 Problems with water fill in drying E10 Cycle PAUSED 8.3 E21 Problems with water drain in wash phase E20 Cycle PAUSED 8.4 E22 Problems with water drain during drying or drying condenser blocked E20 Heating phase skipped 8.5 E31 Analogic (electronic) pressure switch circuit faulty --- Cycle blocked with door closed 8.6 E32 Incorrect calibration of analogic (electronic) pressure switch --- Cycle PAUSED 8.7 E33 Incongruency between level of analogic (electronic) pressure switch and level of anti-boiling pressure switch 1 --- Cycle blocked with door closed 8.8 E34 Incongruency between level of electronic pressure switch and level of anti-boiling pressure switch 2 --- Cycle blocked with door closed 8.9 E35 Water level too high --- Cycle blocked with door closed and water drain 8.10 E36 "Sensing" circuit of anti-boiling pressure switch 1 faulty --- Cycle blocked with door closed 8.11 E37 "Sensing" circuit of anti-boiling pressure switch 2 faulty --- Cycle blocked with door closed 8.11 E38 Pressure chamber blocked --- Heating phase skipped 8.12 E41 Door open E40 Cycle PAUSED 8.13-14 E42 Problems with door closure E40 Cycle PAUSED 8.15-16 E43 TRIAC which powers the door interlock faulty E40 Cycle PAUSED 8.17-18 E44 "Sensing" circuit of door delay interlock faulty --- Cycle blocked 8.19 E45 "Sensing" circuit of door delay interlock triac faulty --- Cycle blocked with door closed 8.19 E51 TRIAC which powers the motor short-circuited --- Cycle blocked with door closed (after 5 attempts) 8.20 E52 No signal from tachometric generator --- Cycle blocked with door closed (after 5 attempts) 8.21-22 E53 "Sensing" circuit of motor TRIAC faulty --- Cycle blocked with door closed 8.23 E54 Relays (motor) contacts faulty --- Cycle blocked with door closed (after 5 attempts) 8.23 E61 Insufficient heating during washing --- Heating phase skipped 8.24 E62 Overheating during washing --- Drain, end of cycle 8.25 E63 Insufficient heating during drying Heating phase skipped 8.26 E64 Overheating during drying --- Heating phase skipped 8.27 E66 Power relay to heating element faulty --- Drain, end of cycle 8.28 E71 NTC wash sensor faulty --- Heating phase skipped 8.29 E72 NTC sensor on drying condenser faulty --- Heating phase skipped 8.30 E73 NTC sensor on drying duct faulty --- Heating phase skipped 8.31 E84 "Sensing" circuit on circulation pump triac faulty --- Drain, end of cycle (door open) 8.32 E85 Circulation pump faulty --- Drain, end of cycle (door open) 8.33 E91 Communications error between main PCB and user interface --- --- 8.34 E93 Configuration error E90 Cycle blocked 8.34 E94 Incorrect configuration of washing cycle E90 Cycle blocked 8.34 EF1 Drain filter blocked LED-EF0 --- 8.35 EF2 Excessive detergent LED-EF0 --- 8.35 Regards David Marsh

May 06, 2007 | Zanussi ZWD1470W Front Load Washer / Dryer

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