Question about Microsoft LifeCam VX-1000 Webcam

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Webcam screen stays grey

When i go to make a video call the webcam screen stays grey i can see the other person but they can only see grey. the sound works aswel. its really annoying help me please!!

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  • baaajsa May 11, 2010

    I have the same problem!
    It works with Skype, but not with MSN!!
    I'd be glad for answers as well :)

  • jellywoman_j
    jellywoman_j May 03, 2012

    I also have this problem. I can video call people but then my webcam disappears or turns grey the second they connect with me. The sound still works though. It is all set up properly and it has worked for the past 6 months, now all of a sudden it's stopped working. It can however connect and display the webcam video properly to computers that aren't far away. what is going on?!

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I'm not sure what messenger you are using so I will give two of them and if that doesn't fix it , let me know and I'll send you the other fixes.
Normal 0 See section A Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud

Posted on Jun 26, 2009

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