Question about Dell Inspiron 1420 Laptop

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Problem in os

I have dell inspiron 1420 laptop.its os is windows vista basic.i bought it last year.few days ago when i switched on laptop,it gave windows log on error.After few seconds,whole screen turned black and i could only see mouse pointer.also ctr+alt+del leads to task manager whic shows majority of processses stopped.

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Try starting explorer by going to file\new task (run..) and typing explorer.

If it doesnt work, just type msconfig on the same box and go to startup tab, leaving everything unmarked, just reboot your pc and problem should be solved

Posted on Jun 21, 2009

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1 Answer

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your multimedia adapter and vga is responsible for that problem. use your motherboard cd to re istall all the neccesary vga and multimedia controllers and adapters. if that does not work, please notify me and i will try to find some assistance from the team.

thank you

wonder

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1 Answer

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