Machine has prompted ventilate and we go thru this process until hot water is displayed ( the same as the manual describes) but when we go to run the cleaning cycle or make a coffee there is no water flow thru. this is both thru cleaning and making coffee. Manual says adjust grind setting however there is no water flow the cleaning cycle either.... please help

Check ventilation grill on back for blockage.

Hi, unplug the coffee machine and remove the cup.


Turn the coffee machine upside down over the sink in order to fully drain it of water. Be careful of the plug and avoid getting it wet.


Pour undiluted white vinegar into the reservoir up to the top edge of the viewing window.


Place a ceramic cup under the machine, plug it in and press "Brew" for a large cup. Pour the cups of vinegar into the sink and repeat the process until the reservoir is empty.


Remove the final cup of vinegar and empty it. Fill the coffee maker with clean water and allow it to sit for four hours, remaining on.


Unplug the machine and dump the water into the sink.


Fill up the reservoir with fresh, clean water and plug it in. Place the ceramic cup back on the drip tray and run multiple brews in order to rinse the machine of any remaining vinegar residue.

Hi,

Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

Keurig CoffeeBrewer not making a full cup of Coffee
heatman101

You may be able to find the User Guide for your Keurig machine here:

http://www.keurig.com/customer-service/brewer-registration-and-support/user-guides-and-help


Your brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar. Full de-scaling insturctions can be found here:

http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

Typically the process is to simply run a vinegar and water solution through without coffee grounds. Usually a 2 parts vinegar to 1 part water solution will do it. Next, run clean water through 2 or 3 times to rinse out the vinegar. Be sure to let the machine cool between boilings.

Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

For some reason, your post is under microwave...????
try doing a vinegar/water cleaning..
Run 1/2 cup vinegar to full tank of water...keep out the k-kup..just keep running until empty..then run fresh tank of water thru. until bad taste is gone...

Sounds as if it may be getting hot look at the back and under the unit there will be a grid of sorts sometimes at the back and//or the bottom or side/s of the machine check to see if this is free of dust etc if not clean and try again remember microwaves can give a nasty bite//please switch off and unplug first..

Try running vinegar in stead of water, without the coffee thru it several times.

What you're describing sounds like a corrupted controller, or maybe there is some grease, etc. on the controller, maybe where the keypad plugs into the controller.

Can you post a video demonstrating what happens?

This sounds really odd!