My itouch says connect to itunes but it wont let me
You will want to reset the ipod and reconnect it to your computer. Below I have posted step by steps on three trouble shooting options. If after a reset it still will not connect to the computer, proceed to step two. Putting the iPod into recovery mode. Then if in recovery mode you can get it to connect to the computer, restore it to factory settings. Restoring it is listed as step three. I left the restore article normal in case you can get it to connect with just a simple reset.
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
2nd RECOVERY MODE
Connect your USB cable to the computer without the iPod connected at the other end.
Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.
Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message: iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes.
If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPod and repeat steps 3-6.
Because you must restore the iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available)
Use the following steps to restore your iPod touch:
Make sure you have the latest version of iTunes installed and running before attempting to update.
Connect your iPod touch to your computer.
Select your iPod touch when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
When prompted to back up your iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you
Once the restore process has completed the iPod touch restarts and displays the Apple logo while starting up
If none of this works and your iPod is still under a year old I would call apple. Make sure that you inform them of the trouble shooting you have already done though. They can tend to assume people don't do trouble shooting. GOOD LUCK
May 05, 2009 |
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