Question about Mitel 5220 IP Phone

1 Answer

Light to be assigned to ring not voicemail?

Can the light on the top of the phone that normally lights to indicate voicemail waiting, be changed so that it flashes for incoming calls instead?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 37 Answers
Re: Light to be assigned to ring not voicemail?

Your light should flash. There is no way of turning this off that I am aware of.

Posted on Oct 15, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Message light blinking but no message there cannot remove message light

you have to log in to your account at the phone service provider and reset message waiting indicator. If you have a contract company managing your ip phone service, call them, and say you need the message indicator reset.

Mar 07, 2013 | Mitel 5330 IP Phone

1 Answer

How do I turn off voicemail

Need to login to phone system and change programming.

Jan 16, 2013 | Mitel IP Phones

1 Answer

Message indicator

The Message Waiting indicator light is typically a notification pushed from your PBX to your phone, as your voicemail does not actually reside on your phone, but rather centrally on your PBX system itself. If you are not always getting MW indications on your phone, it could be an issue with your PBX/Extension configuration. I would check with whomever set up your phone system and have them take a look at the configuration on the PBX for your particular extensions.


Dec 19, 2012 | Avaya 9508 Digital Deskphone - digital...

2 Answers

Voicemail light flashing but no message

This can usually be fixed by calling the phone number that the voice mail indicator light is flashing on from a different phone number. Leave a voice mail message and then go into the voice mail and delete the message that you just left. The indicator light should then go out.

Sep 14, 2010 | Mitel 5212 IP Phone

1 Answer

I have a user who's light keeps flashing on his Mitel VOIP phone to say he has a voicemail waiting. The user has no voicemail setup on the extension, however I have seen this before. I remember there is a...

I believe that another user has called you and while the phone was ringing, they pressed the message button - and set the lamp.
With the handset still on the cradle, press the message button... read the display. Follow the prompts to cancel or call the message sender.
Pick up the handset, and press the message button. It should call the extension that set the lamp.

The code you refer to is not a standard code. Each vendor or installation is different and the codes can be set how the vendor or site wants them. If the above doesn't work, I suggest you contact the vendor for this info. Or if you have system access, log into the system and find the form Feature Access Codes. Look for the Lamp off code. Dial that code followed by your extension number.

Aug 04, 2010 | Mitel 5220 IP Phone

1 Answer

I have a red light that has come on (at the top of the phone)

It means you have a new voicemail, check the voicemail and the light will go away.

Oct 15, 2009 | Avaya 5610 IP Phone

2 Answers

Won't go to Voicemail

You will need your system administrator to change the call reroute assignment of your phone, or you have call forwarding active to a location the system can not route a call to. Either scenario your phone administrator can resolve quite easily.

Sep 02, 2009 | Mitel 5220 IP Phone

2 Answers

Message waiting indicator light is on but there are no messages

There is this thing on Norstar systems called Reply message... this turns on your voicemail light, but there is on messages when you go into the mailbox.

Try this: FEATURE # 6 5
There might be something on you set that will tell you who sent the message, and you can hit the # or press the OK button to cancel this message!

Good Luck.

Aug 20, 2009 | Nortel Business Series Terminal T7208 -...

Not finding what you are looking for?
Mitel 5220 IP Phone Logo

368 people viewed this question

Ask a Question

Usually answered in minutes!

Top Mitel IP Phones Experts

rey francis basa
rey francis basa

Level 3 Expert

666 Answers

Kelley Hopper

Level 2 Expert

57 Answers


Level 3 Expert

57279 Answers

Are you a Mitel IP Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides