Question about Dell Studio 1737 Laptop

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Close the other video streaming application to start video

I am getting this error message when i try to view my webcam. anyone have any solution?

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Your camera is already online. Double click the camera icon in the lower right task bar and it will work. That is the problem, the program is trying to run twice. Again, the camera is online and working and the access to it is in the task bar at the bottom. You, of course, can change these setting if you like.

Posted on Oct 16, 2009

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Uninstall "Skype"and reboot your computer! For some reason Skype Hijacks the Usb port and never turns off the webcam even though it is turned off, which causes you to get the close the other video steaming applications to start video error message!

Posted on Apr 16, 2010

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Close the other video streaming application to start video this message appears on the intigrated web cam and i have no other programmes running and i am very confused can anyone help.

Peter

Posted on Oct 15, 2009

  • danial Jan 01, 2013

    how do you know if another program is using video streaming application

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If you have another program open which is using your webcam then you will get this message. Close all programs which are using the webcam before opening another.

Posted on Jun 21, 2009

  • danial Jan 01, 2013

    how do you know if another application is using video streaming application

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How to troubleshoot Webcams in Windows Vista?

If you are having difficulty getting the webcam to work, review the tips about using a webcam, and then follow the troubleshooting actions in this article.
Tips:
  • Do not enter standby and then wake the system immediately, before the power light turns yellow. If so, the webcam may not function correctly until the computer is restarted. To avoid this issue, allow the system to fully enter standby before waking up the system.
  • If you installed the webcam separately (it did not come with your Vista PC), make sure the webcam drivers and software are compatible with Windows Vista.
  • If you are using an external webcam, make sure you install any webcam software from the CD before you plug the webcam to your computer. Without the software, the webcam may not be recognized by your computer and this can cause error messages.
  • If the display is blank, the camera may have timed out. Turn the camera on again.
  • If the camera does not display Connected to computer, disconnect and then reconnect your camera.
  • Make sure the camera is set to Digital Camera in USB Configuration when trying to download images through some software.
  • Test your webcam in a different application to confirm if the issue is specific to that application. If the webcam functions properly in a different application, then contact the manufacturer of the video software for the latest drivers and for specific troubleshooting instructions.
  • If you have an external webcam, test it on another computer. If it functions properly on a different computer that has the same operating system, then you may need to install hardware drivers for your computer to work with the webcam.
  • If an external webcam fails to work on several computers, your webcam may be defective. Contact the webcam manufacturer for specific diagnostic information and troubleshooting instructions.
  • Your webcam may not work properly across some network firewalls. If you have trouble viewing or sending video to someone on another LAN or outside the network firewall, refer to the support information for the firewall or contact a network administrator for assistance.
  • Dial-up Internet connections often lack the data transfer capacity to handle both video and voice simultaneously. A broadband Internet connection is highly recommended for video messaging. Performance varies with dial-up connections.
  • For the best webcam experience, close all other applications and background tasks, and limit your Internet browsing or streaming to preserve bandwidth.

Step 1: Close all software before starting a new webcam session
Sometimes after you finish using the webcam in a software program, the program may not properly release the webcam for other activities in other applications, or even the same application. Sometimes you cannot use the webcam because it is being accessed by another program by default. So, if you are having a problem with your webcam, close the program you are using it in and then restart the same program or open a different program.
Step 2: Restart your PC
Sometimes, closing the software application that was using the webcam is not enough. Some webcam software cannot close the webcam for other applications to use later. When this happens, the webcam cannot be used by any other application until the computer is restarted.
Step 3: Select the webcam in your video viewing software list
Make sure USB 2.0 Camera or your Webcam is selected as the video input source in the software you are trying to use. The various software programs that can use the webcam use different terms for describing a video source and the option to select it can vary. Usually, camera, webcam, or video settings can be found in the preferences or properties pages for the software that uses the webcam.
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Example: Select webcam in Windows Live Messenger
To select the webcam as the default video input device in Windows Live Messenger:
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2. Click the arrow icon on the Windows Live Messenger toolbar.
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Step 4: Download the latest drivers and updates for your webcam and your video software
Some webcams may not be recognized by some software programs unless you have the most recent drivers and updates for your webcam hardware and webcam video software. Also, if the video footage from your webcam is in a format not supported by your video software, you may need a third-party plug-in or utility to view or convert the video footage to a format supported by your webcam video software.
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Make sure you have installed the correct Vista drivers and not the generic sound driver in Windows. If you have installed the generic sound driver, uninstall the webcam video software and download and install this Vista sound driver, and then reinstall your webcam video software.
To update Windows Vista drivers:
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You may need to set up the sound settings in your instant messaging program or any other video webcam software you are using with your webcam. Refer to the Help information in your webcam software.

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"close other video streaming application to start video"


The same thing happened to me. But I believe this happened because I upgraded my Vista from 32-bit to 64-bit. How I solved it? The same way someone earlier suggested: update the driver:
1. Start the device manager (Click Start, type "device", and then click on "Device Manager" which appears as part of the search)
2. click the + next to "Imaging Devices"
3. Right click the "Integrated WebCam"
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5. Click the option "Update Driver"
6. Automatically the updated driver will be loaded.
7. Restart your computer.

Hope this works for you.

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