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Program Samsung M569 for MTNL Garuda Mumbai

I need to program my new Samsung M569 CDMA mobile to enable it for MTNL Garuda Mumbai. I have the RUIM Card provided by the service provider. I'm able to make outgoing calls, send and receive SMS but UNABLE to RECEIVE INCOMING calls. Strange, it says the number is not reachable.

I tried contacting my Service Provider as well as Samsung Service Centre, but no benefit. I hope I need to upgrade my firmware or unlock it in some way to enable receive calls.

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  • p_mandelia Jun 23, 2009

    Hi Guys,

    I have been able to check the Field Service Program and the System Program. To check this in Samsung M569 follow the steps as mentioned below:

    1. Goto Menu -> Press 9 (or select Settings).
    2. Press * to enter Field Service Program
    3. Here you have the options of Debug Screen, Test, Carrier Select, etc.

    To check out System Program, follow the steps mentioned below:

    1. Goto Menu -> Press 2 (or select Display).

    2. Press * to enter System Program

    3. Here you have the options of NAM Programming with details.

    I need to find a way to edit my NAM 1 Directory. The moment I enter my cell number and press 'OK', I get an error, "Bad NV Memory!".

    I hope this helps someone.

    Samsung Service Centre as well as the Service Provider technical guys are hopeless !





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