Question about Samsung Office Equipment & Supplies
Here is the home online support page for your printer. You will note there is a troubleshooting section that allows you to access error messages for your printer. In this section the following information about the stop condition is found:
Error Messages > On Line LED Is Solid Red which has instructions that indicate either a cover is not closed completely, a toner cartridge is not installed completely, the paper is installed incorrectly, or the cartridge is low on toner, etc.
Please try to work through these articles, here and here, just to be sure it is not a paper or cartridge install issue.
Here is a link to download a pdg manual for your printer, which includes a troublshooting section.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jun 22, 2009
Well, it depends -- is the solid orange light on the FRONT -- which indicates that the printer is waiting for paper (either in the manual-feed tray if the light is near the top; or in the paper tray if the light is the one on the bottom).
If it is an red light on the TOP of the printer, it indicates a malfunction (paper jam, etc.)
Also, try turning the printer OFF -- which I presume you did when you took it apart!
Posted on Jun 21, 2009
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Posted on Jan 02, 2017
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