PULL THE INK CARTRIDGES OUT AND VERY GENTLY WIPE THE CIRCUIT BOARDS LOCATED ON THE BOTTOM WITH A VERY SOFT CLOTH ....THEN GO THRU THE CLEAN UP MODE IN THE OPTIONS .
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i cannot get my printer to go into the "online" mode. It only says "offline"...
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i cannot get my printer to go into the "online" mode. It only says "offline" and I can't print anythin