Question about SanDisk Sansa e260 MP3 Player

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Unerasable Files Here is the toughest problem I have ever encountered with my Sansa e260 Using rhapsody TO GO account. I think this may be a nasty virus or a bad sector. When Rhapsody attempts to load up the content of my Sansa it encounters a problems that restarts the player, reconnects it and begins to read the contents again. I deleted all the music off my player and encountered two files that cannot be deleted. I have attempted to format the device. I have attempted to do a complete system restore (ie: the put the lock on, restart holding the record button and updating firmware) Each time I do this these two files in the Music Directory remain. Using my computer: I see the Sansa, I go to the Music directory, open up the subdirectory(It's a Billy Joel CD) that I cannot erase and I see files that have garbage names like yii or a or yi. When I attempt to delete these files the sansa shuts down, restarts, reconnects and takes me back to my manage device window. I tried to format the device with Rhapsody and even thought I get a successful format notice, those files are still there. Rhapsody attempts to read the device and the device just shuts off, reconnects and dies again. Wow, this is hard

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Re: Unerasable Files

Try formatting the device thru MY Computer>Device Name (e260)>Right Click and select FORMAT.

Rhapsody generally never does a proper format.

Best of Luck.

Posted on Nov 03, 2007

Re: Unerasable Files not a fan of the sandisk firmware specially the low sound...
but, have u tried using another firmware? such as rockbox?

Posted on Nov 03, 2007

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When i try to upload music to my sansa e260, the rhapsody tells me that there a general error with the song (error 80070570). What's that supost to mean?

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-

Mar 12, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

When on click on my sansa e260 in Rhapsody I see

Try the following method to see what is on your Sansa e260

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.

If you want to delete some or all of the files do the following:
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps

Nov 29, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

San disk sansa e260

Do you have a music account with Rhapsody? If so, you need to log into your Rhapsody account and connect your player. It checks your account basically to make sure you have paid your subscription fees.

Mar 14, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa 260


Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully.

Step 5:
Enjoy using your Sansa E260, just like I do. (I love this player)

sorry for so much writing it pays off read this to

) Unzip the downloaded zip file and extract the file pp5022.mi4

2) On your Rhapsody device, go to "Settings" -> "Mode" then select "Rhapsody"

3) With the data cable, plug the USB connector to the USB port on the PC, verify “Connected” is shown on the e200R display

4)On the PC, Check for device “Sansa e200 (E:)” under My Computer.
NOTE: the actual drive letter might be different

5) Drag and Drop pp5022.mi4 from your PC to the root folder of E: drive.
NOTE: Do NOT drop it to “Sansa e200R Rhapsody” device which is the MicroSD card slot

6) Unplug your Rhapsody device.

7) Your Rhapsody device will restart and perform a firmware upgrade and restart again.

When done, go to main menu “Settings” -> “Info” and verify the current version number.


Nov 13, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Player stopped working with rhapsody

Uh, I had a similar problem which was extremely difficult to solve. What you want to do is reformat your entire MP3 player. YOU WILL LOSE ALL THE MUSIC ON YOUR SANSA. But you can simply resynch it.

Aug 23, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Won't sync rhapsody music!!

Make sure the date/time settings on your player are accurate. Mine got reset to last year and it was thinking that my subscription was expired when it wasn't.

Apr 03, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Files from Rhapsody Won't Play

Review: Sandisk Sansa e260 mp3 player - Personal Computer World go to this site and see if any of there downloads can help if not email them

Jan 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260, with Rhapsody. Sansa turns on, off, on, off continuously

Uninstall the MTP device in your hardware device manager, or remove it using add/remove hardware in control panel

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Oct 16, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

SanDisk Sansa E260

Resync using Windows Media Player instead.

Aug 14, 2007 | SanDisk Sansa e260 MP3 Player

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