Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

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Window's doesn't recognize there's a battery.

My HP zv6000 one day suddenly wouldn't work on battery power, but worked fine on AC power. I bought a new battery, that didn't work, so I bought a new AC power supply, that didn't work either. I flashed the BIOS to the newest version, and downloaded the new processor driver, that didn't work either.

With the computer off and the battery in, the blue lightning bolt shows up, but as soon the computer shows the XP symbol while it's booting up, the lightning bolt disappears and the system doesn't recognize a battery.

Today I stripped down the computer to the MOBO and checked it over, but everything's just fine, no loose solders, no burn marks on the board, so what could it be?

Posted by on

  • tobiakazmer Jun 21, 2009

    The battery and AC adapter replacements were both OEM, but I also purchased an aftermarket 12 cell battery, and a smaller aftermarket AC adapter, no combination of any of these works.

  • rdmiller512 May 11, 2010

    Did you replace the battery with a HP OEM replacement or with a aftermarket equivalent?

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