Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Whirpool Gold Refrigerator Ice Maker not making ice

I could see ice in the rubber spout that fills ice tray. After putting blow dryer on it for a few minutes it was obvious the rubber spout was completely frozen inside because after using hair dryer it became flexible whereas before it was solid as a rock. I used hair dryer and blew hot air onto it for several minutes thinking water may have frozen farther back into the line, but it did not do any good because still no water. The water still works to get a drink, but I think that is a different line. I pulled refrigerator out from wall and everything looks fine. Water line is not frozen in the back of frig.

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Check your cutoff sensor, it is most likely a rod that will push up when the ice bin gets full, make sure its not stuck in the up position.

Posted on Jun 21, 2009

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Hi: It is a separate line. If the tube to the ice maker was not clogged with ice itself that is not your problem. The ice maker is thermally proctected and will not make ice unless the freezer is actually at zero degrees F. Not just frozen. The plastics in a freezer will be soft when warm even easily melt, but be hard when at operating temps. Just try setting your freezer colder to see if it kicks in. Give it at least 24 hrs. Don't do the human nature thing and open it every hour to see if it makes ice. You will just dump the cold air out. Listen for the ice to dump into the tray. I hope this helps, Jeff

Posted on Jun 21, 2009

  • S M Hartsfield
    S M Hartsfield Jul 15, 2014

    I have a G16sxxF04. Side by side whirlpool gold, the ice and water are in the door. Ice wont work. literally just stopped. I turned it off for about 24 hours, and then turned it back on. Water works fine. anyone have any ideas?

  • Jeff Mallett Jul 16, 2014

    The freezer has to be at 0 degrees F to make ice. The ice maker will shut off when it gets higher than 0. Try setting the freezer a little colder and don't check it too often as you will just dump the cold air out of it and it will take a longer time to cool. Usually takes 24hrs to stabilize in temperature.

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1 Answer

I have a Sears Kenmore model 106.5002 refrigerator. The ice machine keeps building up blocks of ice. We have melted it with a blow dryer. It works and dispenses ice.


Suggest turning the ice maker off by elevating the shutoff lever arm. If ice continues to build after a few days the solenoid water valve is leaking and needs to be replaced.

If no ice build up it is likely that the fill tube is dirty and water is freezing in the tube disrupting the normal tray fill process.

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26375967-eslp3us1ub1u3afrhtff0zvp-3-5.jpg Hope this helps?

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Whirlpool Gold icemaker won't make ice


Try this and add tap water to the empty ice maker. Turn it on if off and if after the water freezes the ice maker cycles dumping the ice into ice bucket and if the ice maker does not refill with water on its own you will need to replace the=> 2188746 Water Inlet Valve
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Stopped making ice


Hi reach up inside the tray where the ice is made and check to see if you feel any ice. If you feel ice the ice maker is bad. If you feel no ice and the tray is empty then your problem is either with the water line being blocked with ice or the inlet valve is bad. Pull the ice maker line out of the valve and blow into it, if you can blow air through the line then the valve is bad. If you can't blow air into the line then it's blocked with ice. Locate the ice blockage and thaw it with a hairdryer. Mike

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Whirlpool Gold Refrigerator (GS5SHAXNLOO) Ice maker not running, some ice in maker melted together


I have the same model. This has happened to me several times (usually when the door was kept ajar without notice).
Simply open the door, take a common hairdryer and blow at high speed (hottest also) all around the area of where you can feel the ice in the tray, but hasn't dumped yet. It will usually take about 5-8 minutes of consistently moving back and forth around that area. What has happened is the lines bringing water to the trays have frozen over. When you "thaw" them out, the ice made will dump in about 45 minutes. When you hear the ice fall, you will know it's in working order again. I have NOT heard this is a "flawed" icemaker, only that it is hypersensitive to freezing lines when a door is left ajar. In your case, to prevent this from happening again. If you shut the icemaker off again, make SURE you turn off the source of the water feed BEFORE you turn off the ice maker. By doing this, the lines will empty as it makes it's last tray of water. Try that - very confident it will fix your problem!

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1 Answer

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Hi!
Please check these:
It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:
If your ice maker has a small red plastic lever, lower it to lower the wire.
If there's no plastic lever, simply lower the wire.
In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.
The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.
Please do rate this solution as FixYa and revert for further assistance.

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2 Answers

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hi. thanks for the question. because the door was left open . moisture got into the small tube that lets water in to the ice maker.. and froze. use hair dryer to thaw the tube. remove and clean. thanks the appliance doc. please rate me

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1 Answer

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hi thanks for the question use a hair blower to thaw the tube and then pull the tube out clean and reinstall thanks te appliance doc

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1 Answer

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We had the same problem and I AM NOT a repairman. I found that with a lot of freezer door opening, the rubber fill tube, which fills the ice maker tray, had frozen up inside the tube. I had already replaced the ice maker, and still no ice. I am sure a repair person will shudder, but I simple put a Phillips screwdriver up the tube and found the ice was not allowing the tube to refill the tray. CAREFULLY, use the tip of the screwdriver to dislodge the ice and clear the tube. These units do not cool or freeze quickly, therefore keep the doors closed as much as possible and don't let kids stand with the door open while they gaze into the depths while making their decision.

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