Question about Haier 42EP24S 42 in. EDTV-Ready Plasma Television
My uncle purchased a Haier Plasma TV in March. He went on vacation before opening the TV. When he got back, he moved and still didn't open the box. Finally, a month after he moves in, I'm installing the TV for him. It was brand new never used right out of the box. First thing we noticed was a small crack on the bottom left corner on the screen. When we plugged it in, there was no picture. It was all black and the screen wasn't on at all. The sound was just fuzz. I tried everything. I checked every connection at least 10 times. My uncle got a guy over to look at it and he said there was no hope. I wasn't there so I don't know if the guy was any good or qualified at all. Any help guys? It's brand new but I'm pretty sure it's past warranty.
Too bought a Haier Plasma 42EP24S ,it stopped working after 7 months -I moved and did not touch it for the next five months
while searching for another tv to replace it- I came apon this site .
the tv was out of warrenty by both sears and haeir
well after reading these posts I called haier america and complained they in turn extended my warrenty and a sears rep came on 5 differant times and replaced all the boards inside tv with no luck - so after putting in over $1400.00 in parts an repair into a $1200.00 tv they wanted to start replacing boards again
I refused and kept complaining to several differant reps at sears
[they told me it was haeirs responsabilty not thiers] I don't know haw many times I explained to them that sears sold me the tv not haeir so stand behind what you sell -well after alot of calls and persistance sears replaced my tv free of charge with credt for a new tv for exactly what I paid
SO DONT BUY ANY PARTS OR PAY FOR ANY SERVICE IF YOU BOUGHT THIS TV AND ARE HAVING PLOBLEMS
be persistant untill its either fixed or replaced
Posted on Dec 20, 2007
My TV didn't have a crack, yet it still didn't work. Haier has a rotten product out there. I got mine from Sears, and Sears won't support it...especially if out of warranty. These guys should have had a recall on this product. Instead, they give it some kind of cute name like "service ticket" or some such nonsense. It's a losing battle. The TV is trash. Cut your losses. Don't put anymore money into that unit. Do yourself a favor and buy a Vizio, Sony, Samsung, etc. Don't buy anything from Sears or Haier again...It will save you great pain, expense, and heartache.
Posted on Dec 10, 2007
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Posted on Jan 02, 2017
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