Question about Hamilton Beach BrewStation 47214 Coffee Maker
Same problem as others have described. THIS IS RIDICULOUS!!! Can anybody make anything worth a **** anymore? I'm ready to go back to my old drip pot! Even the so called 'high end' manufacturers like Braun break within 18 months! We consumers should just REVOLT and stop buy this garbage!
You don't say exactly what the problem is with your Brew Station but I know I bought the model 47214 and had to return it twice. It kept stopping and starting numerous times during the brew cycle. I retuned both to Walmart and they exchanged them with no receipt and no charge each time. I think I had 60 or 90 days to excahnge them. Anyway, the last one I took back was at the same time that the model 47665 was on sale. (the next better model) So I upgranded for the same price. I recently had a problem with the dispensing tank of my current Brew Station, model #47655. The coffee ran right thru onto the counter and floor. I called Hamilton Beach customer service at 1-800-851-8900 and explained the problem. They informed me that the little tiny plastic piece that held the small gasket (looks like a water hose gasket) in place had broken off and could not be fixed. I would need a whole new tank. My brew station is about 8 months old with no receipt. HB then informed me that the whole new tank could and would be sent to me for the cost of shipping of $5.00. YUP!!! FIVE DOLLARS gets me a whole new tank!!!!! I love Hamilton Beach. They truly do stand behind their products. Have your husband call them at 1-800-851-8900 and explain the problem. They will do everything possible to remedy the problem at nominal cost to you. Good Luck. Katherine
Posted on Jul 13, 2009
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Posted on Jan 02, 2017
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