Question about Bissell 3920 Bagless Upright Vacuum

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Height adjustment not adjusting

The height adjustment dial turns but the adjusting is`nt happening. turned vacuum over and put pressure on plate while turning dial and the plate is not moving. any ideas?

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The height adjustment wont engage unless the handle is in the down position. Not knowing this led me to overturn the hight adjustment knob.

Step on the handle release, pull the handle back and lay the vac on its side. Then you can get the knob and the plate back together again.

BTW, the reason I had this problem is because the front brush slows dramatically when using on carpet, I thought it was set too low, and turned the knob (in a manly fashion, putting it past its limit). Still working on that one. After inspecting the belt, looks like one worn and cracked spot gumming up the works.

Posted on Jul 11, 2009

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Mail To: Consumer Relations
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