Question about Bose (321GS) System

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Bose 321 tray will not open

When trying to open the tray to load a movie the Bose 321 whines, but the tray will not open. It also flashes on and off. If I unplug it, it just goes back to doing what it was previously doing.

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If it's flashing on and off, then the DVD drive is the least of your problems. Check to see if there is a dual-voltage switch on the bass module. (if so, set it to 120v if you're in the US) As for the DVD drive--> Try another reset by unplugging the power for at least 30 seconds. Plug it back in, "Bose 321" will appear and disappear from the display, and then press the eject button before you power it back on. Wait about 3-8 seconds. If the drive won't open, it will probably need a repair. $150 for repair w/ new warranty through Bose- 800-367-4998.

Posted on Jun 21, 2009

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Posted on Jan 02, 2017

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