Question about Toshiba Satellite L355D-S7815 Notebook

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I.E. Cannot Display the Webpage. Due to Microsoft Update?

I have a Toshiba Satellite L355D-S7815 with Vista. After the latest round of Microsoft required updates, my internet explorer stops working. It gives a message "Internet Explorer cannot display the webpage" but the icon in the bottom right corner indicates that the internet is working. Also, the Microsoft Update aplication can still work to check for updates.

I have reverted back to a past checkpoint and the internet function returns. But then I have to do the update.

I have no idea is the update is the actual problem or if it is something else. But I have tried so many things and I am all out of answers.

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  • baltose10 Jun 21, 2009

    I have already tried installing Firefox. There is no change.

  • baltose10 Jun 21, 2009

    Not only have I tried installing IE 8 in compatibility mode, I have even removed it and the same thing happens when running the previous version of IE.

  • baltose10 Jun 21, 2009

    It happens on all websites.

    When I open up my wireless network connection status, i notice that IPv6 Connectivity is Limited. How do I fix that?

    When going through some steps I found on a microsoft forum, they told me to write down my IP adresss, but my computer only has IPv6, perhaps this is why Windows Updater and Virus Definition Updates work, but internet browsers (including FireFox) dont work.


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Don't do any microsoft updates, just make sure your running the latest virus programs with the latest version virus definitions and dont' go to sites you shouldn't be going to and you'll never run into a problem. Microsoft updates are supposed to protect your computer from hackers but using a good virus program and using a different browser such as firefox or opera and you'll be good.

Posted on Jun 21, 2009

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  • Expert
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Most likely this is do to updating your Internet Explorer to version 8.0 and greater. With 8.0 unfortunately Microsoft broke a lot of working websites.

There is some hope in the form of a "Compatibility mode" button in the new I.E. however even this doesn't always work.


http://blogs.msdn.com/ie/archive/2008/08/27/introducing-compatibility-view.aspx

This article explains the Compatibility mode and where to look for it once you are on the website.

Another alternative is to give Firefox (a completely different, but usually better) browser a shot and see if it works for you. Most of the "improvements" in I.E. 8.0 (not the bad ones) were taken from either Firefox or Safari anyways so best to get it from the source.

Here is the information on the Firefox browser (which I'm currently using) if the above solution doesn't fix your issue.

http://www.mozilla.com/en-US/

Posted on Jun 21, 2009

  • Gary Morrow Jun 21, 2009

    Did you try Internet Explorer 8 in compatibility mode?


    Also could you link the website your trying to visit and get more information?


  • Gary Morrow Jun 21, 2009

    I'll need to know the website to help you any further. You can type it out or link it whichever is best for you.

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