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Modem is not recognized

On my other computers, when the modem cable is connected to the computer, there are a yellow and a green light at the connection. Is there a setting that I don't know about? This computer hasn't seen many hours use. Ken

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Do you have the driver for the modem installed on that pc.it has to be check your device manager see if there any question marks in yellow or quotation marks if so itll be the driver needed

Posted on Jun 21, 2009

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Look at which lights are yellow this is were the problem lies, such as if the ethernet light is green (this means you comp is connected to and comunicateing with the modem) but the internet is yellow (no internet connection to the modem) then you need to call the cable co. or DSL provider to proceed. Need to know what is green and what is yellow to help better.

Posted on Jun 21, 2009

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Posted on Jan 02, 2017

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1 Answer

How do i turn wifi off


Locate the Wireless LAN switch located on the front of your computer.
This could be located on the upper row on a laptop it will have the radiation look (((·)))
Make sure its pressed on or off whichever you need.

Move the switch to the right to turn on Wireless connections.

Right-click the network icon located on the system tray next to the clock.
You should see a list of available wireless networks.

Select the network you want to connect to and click "Dis Connect."


Motorola Surfboard Cable Modem User Guide
The user guide for your Motorola Surfboard cable modem can mean the difference between knowing how to locate and diagnose problems with your connection or staring angrily into a maze of blinking lights.

The user guide provides information on properly setting up your cable modem, understanding the indicator lights and troubleshooting problems before you have to call your Internet Service Provider.Connecting Your Modem


Your Motorola Surfboard cable modem must be connected to your home's coaxial cable connection.
Connect the coaxial cable from your cable outlet into the "Input" jack on your cable modem.

If your modem is wireless, it will connect to any computers and wireless devices in your home through the wireless signal sent from the modem.

Wired Internet connections require that you use an Ethernet cable to connect your cable modem to any supported computers and devices.
Understanding the Front Panel

The front panel of your modem is your key to understanding the status of your cable modem.

The front panel features "Power," "Send," "Receive," "Online" and "Link" lights, each of which displays information about your modem.

The "Power" button will display a solid green light when operating normally and will turn off when there is a problem with the power supply.

The "Send" and "Receive" lights will transmit a solid green or blue color when data is being normally transmitted through your modem and will blink when it the modem is scanning for an upstream or downstream connection.

A solid green "Online" light indicates that you are connected to your Internet Service Provider, while no light indicates that the Internet connection in your home is experiencing problems.

A yellow "Link" light indicates that a computer is connected to your modem with an Ethernet connection while a blue light indicates that a high-speed Ethernet connection is being utilized through the modem.

Configuring TCP/IP

The Transmission Control Protocol/Internet Protocol provides the basic foundation for establishing a local network and a connection to the Internet. The TCP/IP can be configured in the "Control Panel" of your Windows computer. Open the "Network and Sharing Center" from the control panel and double-click the "Manage network connections" option. Right-click the network connection displayed and select "Properties," then select Internet Protocol Version 4 and open the TCP/IP properties menu. Select "Obtain an IP address automatically" and "Obtain DNS Server address automatically" from the TCP/IP properties menu and click "Ok" to save your TCP/IP settings.
Troubleshooting


Many technical issues with your cable modem can be resolved by power cycling your modem and the computers and devices connected to it.

To power cycle your modem, unplug it from the power supply for 10 to 15 seconds and reconnect it to the power supply.

Restart all of your connected computers and devices while your modem is power cycling. Problems with the "Send" and "Receive" functions can be the result of a poor signal being sent to your cable modem. Tighten the coaxial cable connection to your modem and contact your internet service provider if problems persist.
http://www.motorola.com/staticfiles/Consumers/Products/Cable Modems and Gateways/SURFboard Cable Modem-SB6120/_Documents/Static Files/557621-001_SB6120_User Guide-US-EN.pdf

Nov 19, 2013 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

1 Answer

I plugged all my cables from my modem to the router and the internet is still not wanting to work on my laptop. Im still confused as to which plugs go where.


Hi,

Please follow the physical connection setup to get your connection working,

1. Connect the modem cable to the router in the yellow color slot

2. Connect your computer to any one of the grey slot of the router

3. If your Internet Service Provider is cable provider (like Comcast, Cablevision) , then
unscrew the coaxial cable(TV cable) from the cable modem and unplug the power cable from the modem also unplug the power cable of the router then wait for 1min .

4. After a minute first screw in the coaxial cable and the power cable to the cable modem and wait till all the lights comes up on the modem , then turn on the Belkin router.

5. Then the light on the router will be Green , You will be able to access the internet .

Let me know it it works!

Thanks in Advance!

With Regards,
Prema.

Jan 10, 2011 | Belkin Connect N150 Wireless Router...

2 Answers

How can router, cable modem & Vonage modem be connected


Connect the Cable Modem - > The Vonage

Then Connect the Vonage -> The Yellow or Green Slot of the router

Connect your computer -> The Grey slot in the router

Run the Setup

Dec 11, 2010 | Belkin (F5D7231-4) Wireless Router

1 Answer

The internet is down the dsl light on the modem is blinking red


Hi,

I experienced the same problem yesterday with my modem,the internet is down as a result of the fact that the computer doesn't recognize the remote modem,hence the dsl light blinks red,when the internet is up the dsl lights should blink green,the problem is mostly from your internet provider,few times from your computer.

The solution is so simple;

1.Remove the modem from your computer.
2.Shut down your computer.
3.Turn on your computer again after at least 3mins.
4.Insert the modem in your computer and connect to the internet.
5.It might take up to a few attempts before it gets connected to the internet.

Problem solved.

Dec 02, 2010 | AT&T Computers & Internet

1 Answer

LCD Monitor will power in and when connects to modem the power button is green then turns orange, what is the problem?


When the monitor button turns to yellow that means the monitor is on standby mode. Try rebooting the the computer after you have connected it to your modem. If the light goes to yellow again check that the computer is on and that all the cables are connected properly. HP Computer monitors are a little confusing, Sometimes depressing the power button again while it is yellow will turn it on and should so green.

Jul 21, 2010 | HP Vs17 17" LCD Flat Panel Monitor

1 Answer

How do i hook up my belkin f5d7230-4 router to hughes net internet when there is only one ethernet port?


Connect that one port to your Belkin WAN (Internet)connector (Yellow Port). The other ports go to other computers, to their Broadband RJ45 connectors.
Here's from the manual:
1. Unplug your existing modem’s power supply.
Find the cable connecting your modem and computer.
Unplug it from the modem and plug it into the gray port
on the Belkin Router.
If you are replacing an existing router, find the cable
connecting the computer and old router. Disconnect it from
the old router and plug it into the gray port on the new router
2. Connect the new cable (provided in the box) to the yellow
port on the Router. Plug the other end into the modem.
G WIRELESS ROUTER Quick Installation Guide
3. Plug in your modem’s power supply. Wait 60 seconds for the
modem to start up.
Plug the Router’s power supply into a wall outlet, and the
other end into the black port on the Belkin Router.
As the Router wakes up, lights will come on; recheck your
connections if the “power” and one of the “wired” lights
are not lit up in green after 20 seconds.
4. Locate the CD in this guide and insert it into your computer
The Setup Assistant should appear automatically.
If it doesn’t, open the CD in My Computer (Windows®)
or the Finder (Mac OS® X) and double-click on the
“Setup Assistant” icon

Nov 15, 2009 | Belkin (F5D7230-4) Router (587009)

1 Answer

Ethernet light is green but continuously blinks is there a problem with modem or ethernet cable?


no, a green light means there is a connection with the network and dns server (gateway to the internet) information is sent allow this network in bundles called packets. Each time a packet is sent the green light blinks.....sometimes when many packets are being sent in succession the light will appear solid. so i wouldnt worry, the green lights on your router and computer are normal and you should become concerned if these lights turn yellow or stop blinking completely.
Good Luck and Please Rate This Post!!!! :D

Oct 14, 2009 | 2wire (1000-000057-000) Modem

1 Answer

Modem and computer are not communicating.


Are all your connections in the appropriate place? Did you press and hold the re-set button on your router for 40 seconds and wait until all the lights are green on your router?

Jun 27, 2017 | Computers & Internet

1 Answer

Modem is not working


the fact that the computer and modem are not in contact with each other, means that we really don't know that the modem is not connected to the internet. i'll assume you've tried all lan ports on the modem.

did you attempt a connection with another computer? another modem?

Mar 31, 2009 | NetGear DG824M Wireless ADSL Modem Gateway...

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