Question about Philips FTR-9964 Tuner/Receiver for Plasma

8 Answers

Philips plasma tv model#42PF7320A/37

Why does my tv have red horizontal lines going across the tv

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  • whohe Nov 03, 2007

    my tv is experiencing the same distortion, color distorted and lines going thru entire pciture. How old is yours?

  • gcm23303 Nov 10, 2007

    thich black line cuts picture in half

  • aba951 Dec 08, 2007

    I have the same problem the red light turns on and the tv wont turn on!,does anybody know why it does this?

  • DenisNT Dec 26, 2007

    Same problem red lines runing vertekly thruout the screen!

  • Hayman06 Dec 26, 2007

    I have the same problem but with a 42pf9630a/37. About 3 months ago the top half of my screen started cutting in and out with a black bar. Then today my whole screen went and permantley has thicker black horizontal lines starting at the top, thining out as it goes down and my whole picture is stuffed.



    Worst part is I live on a small island with no philips tech rep. May have to use this heap of junk as a coffee table unless someone can suggest a fix.

  • Anonymous May 26, 2008

    Red horizontal lines, color fading

  • bgfreeman200 Jun 04, 2008

    We have (had?) a Dell 42" (made by Phillips for them) plasma W4201CAK purchased in 12/05 and assume it's the same TV. It was 17 mo. old and one evening it went from a perfect picture to a strange mixed colored blob (like a Rorschach test.) Not sure what the TV fix is, but my wife (God bless her!) held Dell's feet to the fire. They at first told her that we should have had an extended warranty, but she quickly reminded them that they wouldn't OFFER one on that TV when we purchased it. Long. long, long & hard story short: Dell just sent us a new Sharp 42" LCD at no cost. LCD picture is disappointing compared to plasma, but at least we aren't out $1600.

  • badgtz Jun 07, 2008

    Same here. My model is 42PF7220A/37. After about a half of an hour the bottom half of my screen goes black and then sometime it comes back with blurry lines. Shutting the TV off cures it for a while. Another website post stated he thinks it is due to overheating and when he placed a fan behind it he didn't have any more trouble. Does anyone have repair board part numbers?

  • dpstirewalt Jun 08, 2008

    Red horizontal lines and color fading

  • Unit 80 Jun 17, 2008

    Same problem, same model. Screen has grid lines side to side.

  • Anonymous Jun 22, 2008

    screen goes black after 5 minutes with the unit on cannot reset, was told no upgrade

  • Anonymous Aug 05, 2008

    Red horizontal lines and color fading

  • Anonymous Aug 13, 2008

    I have the same problem, Red and Blue lines going across and the colors spreading vertically.

    Anybody out there have solution to this

  • Christopher Long
    Christopher Long Aug 28, 2008

    I had a similar problem with same model. I would turn on the tv and I would get like red fireworks on my screen almost like somebody dumped a can of red paint on it. I heard sound but no picture. I called philips and they told me to call a repair shop in my town. I took the tv in and they said that I need 2 parts : Listed below



    #LJ92-01202A UPPER Y BUFFER BOARD

    #LJ92-01203A LOWER Y BUFFER BOARD



    the repair shop went on to tell me that Philips will no longer be making any TV's and that they are moving there warehouse to California so the parts aren't going to be available. luckily they had the 2 parts in stock and I got my TV back. It cost about $500. Repair shop said that this issue seems to only happen with Philip/JVC 42" plasmas as he gets them almost weekly for repairs.

  • phil918 Sep 08, 2008

    bottom half turns black and after a small tap on top pix returns
    now black area does not occur but red peppery spots all over


  • Anonymous Apr 12, 2009

    My Philips tv model #42PF7320A/37 has red horizontal blinking lines on its 1/5 top


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Both my upper and lower would independently turn black then decided to all turn to red static and lines. yay!! Im hoping i can replace these upper and lower y boards found them online for $85 each.. wish me luck

Posted on Aug 25, 2010

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DO NOT BUY A PHILIPS TV!!!!!

My three year old Philips plasma had the same "red lines" going all over the bottom part of the screen. I ordered a new lower Y board for $89 and had my 17 year old replace it. Quite honestly it was easy to do. The hardest part was pulling off the 50 screws that hold the back of the set together.

Gotta love youtube for having a video on doing this fix!

Posted on Aug 22, 2010

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Join a class action lawsuit.
http://www.doylelowther.com/philips-plasma/
My tv actually blew up and cracked the screen. Makes a loud buzzing sound and is utterly dead. I hate Philips.

Posted on Mar 26, 2010

Yeah my tv the black bar is getting bigger and bigger

Posted on Jun 12, 2008

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So which 2 boards had to be replaced?

Posted on Mar 05, 2008

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After a Year My tv does the same exact thing. I have read hundreds of complaints on this issue and nothing but horror story's about philips service and months to fix to find out it will just break again

Posted on Dec 30, 2007

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Aba951- I have the same issue with mine - $700 bucks to fix it! because 2 boards have to be replaced!! From what I'm reading there are a TON of people with this same issue...

Posted on Dec 12, 2007

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Have 3" black line in the middle of picture

Posted on Nov 10, 2007

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Posted on Jan 02, 2017

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SOURCE: Tv wont power on. red light keeps blinking

line not working will prob be a voltage regulater transister

Posted on Sep 07, 2009

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SOURCE: No tv channels with Philips 42FD9935/17

If you are using a Cable Box, then select the Cable Box option in the TV. If you have connected the Antenna directly to the TV, then select the Antenna option in the TV under Menu options. Try performing the Auto program.......If using a Cable Box, then no need to perform the Auto program. If the issue persists, try resetting the TV to the factory settings and check if it helps.

Posted on Jul 26, 2010

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