Question about HP Officejet 6310 All-In-One InkJet Printer

1 Answer

My All In One 6310 won't scan

Keeps referring me to device documentation to trobleshoot. Where and what does this mean?

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 27 Answers

Try re installing the software

Posted on Jun 27, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Can't scan- Refer to device documentation to


Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

May 19, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

Cannot use scan...when I put a document in the tray and press "start scan" it says " no scan options" and "refer to device documentation" what to do?


You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.

Oct 09, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

No scan options..refer to device documentation for toubleshooting. i have a hp office 6310 all-in-one


Even HP tech could not solve the problem. One expert told me to get a Brother and throw the HP 6310 in the gargabe!

Sep 12, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP Officejet 6310 All-in-one Scanning issues


I believe u have Vista. There is a known issue with Vista. The drivers in the Windows Vista operating system do not support button press functionality on the product. There is a workaround documented on the HP site. I had the same problem and this KB article helped me resolve it.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&lang=en&product=1120043

Dec 10, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP 6310 All in one scanning issue


hi 
i just talked with hp,
They suggest i (re) install the right software version
via hp.com 
click on drivers.
type in 6310 <ENTER>
then click on the right model link
then on the right Computersystem/OS
and then you can download
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1120043&lc=en&cc=us&dlc=en&submit.y=12&submit.x=3&lang=en&cc=us

Aug 25, 2008 | HP Officejet 6310 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet 6310 All-In-One InkJet Printer Logo

Related Topics:

166 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...