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Usb will not go into camera properly and can't

Usb will not go into canon powershot 560 camera properly and can't connect to computer

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  • Joanna Caldas Jun 21, 2009

    I originally encountered this problem with the USB cable that came with camera, so I thought it was the cable, then bought another one that I was told was compatible. That did not work either - I will definitely try your solution if you tell me what the "plub" is and where it is located, and how to shave it! Thank you!!! 

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  • Master
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Are you using the USB cable that came with the camera or are you trying to use another USB cable. The camera end of the USB cable that comes with the camera is thinner than some after market cables. Check to make sure that the camera end is in completely.
You can shave the area around the plub so that the cable properly seats or get a better, thinner camera end cable.

Posted on Jun 21, 2009

  • Bob Kitaji Jun 21, 2009

    Sorry about the "plub" misspell.

    You need to make sure that the camera end (plug) of the USB cable is seating all the way in the camera connector. The "shaving" refers to trimming the camera end of the cable enough so that the cable properly seats in the camera connector.

    Let me know if this works.

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