Question about NEC ND-3550A-KIT DVD±RW Burner

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DVD Drive Problem

Hello, i have a problem with my dvd drive and would appreciate some help. I have a NEC 3550A Burner and it won't read any disks. When I go into my properties from my computer, it says the drive is working properly. When I insert a disk into the drive, it tries to read it for a bit, then a pop up appears that tells me to insert a disk into the drive. I have tried multiple disks with different formats, but the outcome is all the same. Thanks for your help.

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Re: DVD Drive Problem

This has been a very common problem with the NEC 3550 drive. I've had the problem for over 6 months and basically had to stop using the drive in DVD mode. I've searched the web and no one had a "Solid" answer. The suspicision is that Windows or a virus updates a file in the registry and this somehow breaks the NEC DVD function plus a couple of other things. My system main disk got an error and would not boot Windows. A file in the Registry was destroyed and would lot even repair. I had to do a clean install of Windows plus all my software. Once this was done, all my original function of the NEC 3550a returned to top quality. I think I have proven this fixes the problem.

Posted on Dec 27, 2007

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Re: DVD Drive Problem

One easy test to do is use a bootable cd and boot from cd instead of windows. if it boots its an issue in windows. if it don't boot its likely bad hardware.. i have exact same model drive for over a year

a good boot cd easy to get is a memory tester the zip file has an iso i burn with tool

Posted on Nov 03, 2007

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1 Answer

My NEC doesn't read DVD's, DVD-RW and CD read good. Please help! Firmware 1.07 Windows XP

I assume that you are talking about movie DVD's; you need a 3rd party program that can play DVD's, or you need to install the proper codec's to play DVD's; because of fear of "monopoly" lawsuits, Windows Media Player in XP does not natively support DVD playback. You can either look for and install the necessary codec's, or you can download and install VLC player (among others) that have the necessary functionality built in. Try this link:

It is from, and is tested to be malware free. Load the DVD in your drive, open "My Computer", right click the DVD drive, choose "Open With" and select VLC player.

Feb 11, 2010 | NEC ND-3550A DVD RW Dual Layer Burner

2 Answers

Burner wont read any disc

you burner is suppose to read disks even when its not on a pc. check that out, ie disconnect it from the pc and insert a audio cd jus to check if it reads the cd, its suppose to spin and not stop. that shows its reading. if it doesn't then its dead. you will need to replac it

Dec 09, 2009 | NEC ND-3550A-KIT DVD±RW Burner

1 Answer

I have nec dvd_rw nd-3520a on my computer it will not play dvd ram is there something i can download to facilitate this?

fraid not , these are the only dvd formats this drive supports
DVD-ROM • DVD-Video • Multi-Session • DVD-9 • DVD+R • DVD-R • DVD+RW • DVD-RW
dont try to flash the drive

Oct 07, 2009 | NEC ND-3550A DVD±RW Dual Layer Burner

1 Answer

My desktop is not playing cd or dvd's.

go to control panel and search for new hardware...or download new firmware fpr your device

Sep 29, 2009 | NEC ND-3550A DVD±RW Dual Layer Burner

1 Answer

Problem with NEC DVD

Cd's use a different file structure that dvd's. Dvd's use udf and cd's use cdfs. Try cleaning the drive with a cleaning cd and downloading the latest drivers for the drive from the NEC website for the easiest fix.

Aug 30, 2009 | NEC ND-3550A-KIT DVD±RW Burner

1 Answer

My nec 3550a wont pickup a burnt dual layer disc

It may not be compatible with a dual layer disk, just the regular dvd-r or dvd-rw disks.

Jul 19, 2009 | NEC ND-3550A DVD RW Dual Layer Burner

1 Answer

I have problems with my nec nd-3550A dvd rw

Make sure that your buner supports the type of blank DVD that you are using.

Jan 24, 2009 | NEC ND-3550A DVD RW Dual Layer Burner

1 Answer

Can't read dvd firmware update

Mar 16, 2008 | NEC ND-3550A-KIT DVD±RW Burner

1 Answer

DVD-R Disk Not Working

1st Solution:

Try upgrading ur firmware

2nd Solution:

Please do check with ur drive's user guide for compatibility with ur discs

I hope this gives u some idea reg. ur problem...

Please do come back, if u need more info


Feb 17, 2008 | NEC ND-3550A-KIT DVD±RW Burner

1 Answer

Dvd burner

Probably, but i need more details about the problem, your optical device does not support the speeds you wrote your previous cd/dvds. Try burning (on other dvd) some dvd at law speed and after that try reading it on your device.
Some models are so sensitive that they just need specific compact disk.
Did you take it new? if it isn't new, try cleaning it (with a special cleaner dvd disk).

Feb 08, 2008 | NEC ND-3550A-KIT DVD±RW Burner

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