Question about NEC ND-3550A-KIT DVD±RW Burner

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DVD Drive Problem

Hello, i have a problem with my dvd drive and would appreciate some help. I have a NEC 3550A Burner and it won't read any disks. When I go into my properties from my computer, it says the drive is working properly. When I insert a disk into the drive, it tries to read it for a bit, then a pop up appears that tells me to insert a disk into the drive. I have tried multiple disks with different formats, but the outcome is all the same. Thanks for your help.

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  • SHAMP Dec 18, 2007


  • macedonishe Mar 16, 2008

    my nec nd-3550a can read cd but can't read dvd .pls help



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This has been a very common problem with the NEC 3550 drive. I've had the problem for over 6 months and basically had to stop using the drive in DVD mode. I've searched the web and no one had a "Solid" answer. The suspicision is that Windows or a virus updates a file in the registry and this somehow breaks the NEC DVD function plus a couple of other things. My system main disk got an error and would not boot Windows. A file in the Registry was destroyed and would lot even repair. I had to do a clean install of Windows plus all my software. Once this was done, all my original function of the NEC 3550a returned to top quality. I think I have proven this fixes the problem.

Posted on Dec 27, 2007

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One easy test to do is use a bootable cd and boot from cd instead of windows. if it boots its an issue in windows. if it don't boot its likely bad hardware.. i have exact same model drive for over a year

a good boot cd easy to get is a memory tester the zip file has an iso i burn with tool

Posted on Nov 03, 2007


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Posted on Jan 02, 2017

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Burner wont read any disc

you burner is suppose to read disks even when its not on a pc. check that out, ie disconnect it from the pc and insert a audio cd jus to check if it reads the cd, its suppose to spin and not stop. that shows its reading. if it doesn't then its dead. you will need to replac it

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1st Solution:

Try upgrading ur firmware

2nd Solution:

Please do check with ur drive's user guide for compatibility with ur discs

I hope this gives u some idea reg. ur problem...

Please do come back, if u need more info


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1 Answer

Dvd burner

Probably, but i need more details about the problem, your optical device does not support the speeds you wrote your previous cd/dvds. Try burning (on other dvd) some dvd at law speed and after that try reading it on your device.
Some models are so sensitive that they just need specific compact disk.
Did you take it new? if it isn't new, try cleaning it (with a special cleaner dvd disk).

Feb 08, 2008 | NEC ND-3550A-KIT DVD±RW Burner

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