Question about Westinghouse WST3501 Microwave Oven

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Dead keypad I have the same problem worked fine before I moved now clock and light are okay but keypad dead

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  • 212 Answers

Need to check keypad ribbon tail or connection. vibration from moving unit could have made it come loose. if connection are good then replace keypad.

Posted on Jun 21, 2009

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1 Answer

How do i fix keypad


Keypads will flash when new oven or when disconnected and setting are lost. First try setting the clock
  • push CLOCK--enter numbers--push CLOCK to see if keypad becomes operational.
If not, unplug, replug and try again. As for "fixing" keypad ....that is not likely to be the problem and even it it were, keypads are not user repairable. For further info, dial the the factory customer support phone number.

Mar 14, 2015 | Microwave Ovens

1 Answer

Intermittent Power Loss


Take the unit apart and carefully inspect the wires under the keypad...short of that..junk it and get a new one. It seems they just don't make things the way tey used to.

Nov 19, 2013 | Samsung SMH9187 Microwave Oven

1 Answer

I have a GE Spacemaker JVM1540SN1SS. It stopped working without any warning: no light or clock or anything. Just dead weight. Any ideas?


It indicates the main fuse in the microwave oven has opened, probably one of the main parts have failed, possible causes, magnetron, inverter board, and the keypad control board.

Apr 18, 2012 | GE Spacemaker JVM1740 Microwave Oven

1 Answer

GE Profile Microwave Model JEM31SA, intermittent problem with keypad going dead after cooking. Have to go out and flip breaker to reset. It prompts for clock set info and functions normally again after...


You're going to have to replace the keypad module and possible the control module (do the keypad first). You can try contacting these folks: http://www.appliancepartspros.com/search.aspx?model=jem31sa%20001%20ge%20spacemaker%20microwave
And see if they have a keypad for your unit. Depending on the age of your microwave, you may be best off replacing the whole microwave.

Aug 29, 2010 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Control Panel "clock Buttom" dead


Sounds like your keypad has failed, and on some models it's not available separately, so you have to buy the entire control panel assembly.

You have to remove the controller (see the video here) then unplug the keypad strip (see photo below) then move your circuit board to the new control panel assembly (part #
WB07X10798 if that's the right one for your model).

See exploded views
here. You can find this part for $101.91 here (compared to $163.50 from G.E.!).

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Jul 20, 2009 | GE JVM1650 1000 Watts Microwave Oven

2 Answers

Keypad Problems


Sometimes a keypad may not work because the door switches are faulty. When the door switches are working correctly it will allow the keypad to operate. They tell the microwave that the door is closed and the unit is dafe to use.

Many models have 3 door switches, it's wise to get all 3 replaced at once.

Mar 27, 2009 | Samsung Microwave Ovens

1 Answer

Microwave not working


The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour. Then let us know if the hard reset does not fix it.

Otherwise, your controller or keypad may have moisture on it.

Sep 08, 2008 | Panasonic Microwave Ovens

1 Answer

Kenmore microwave


The Keypad is a Circuit.Each of the Function Buttons is a switch. The same "Touch" Techinology as is used of your TV Remote Control Pad or your Telephone. It would appear that your Keypad Circuit is Open, not allowing touch commands to reach the Control Board.The Keypad will have to be replaced. Best done by a Professional. I have seen "Rare" cases of a defective Door Switch causing such symptoms.

Jan 26, 2008 | Microwave Ovens

2 Answers

JVM1320WB001 1000W


The problem is damage to the control circuit board. This damage is usually caused by removing or installing light bulbs without disconnecting the oven from the power line first. We regularly repair these GE / Samsung smart boards for this problem for customers from across the country for $32.50. We have an important file called "safety.txt" which you can find by doing a search for "microwave safety.txt" on Yahoo.com. It's important information to consider before proceeding. When the varistor fails, it will be shorted. That will cause the whole oven to be "dead". It's almost certainly fine.

Jun 28, 2006 | GE JVM1542 Microwave Oven

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