Question about SanDisk Sansa m200 (2 GB) MP3 Player

1 Answer

Sansa m200 mp3 player problem...

My Sansa m200 does not turn on anymore; the display only shows the message "Finalizing Update". Then it is frozen with this message. I have to take out the battery to clear the display. But nothing happens; the Sansa does not play music anymore. Can you tell how this problem can be fixed?

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  • 10 Answers

Check this out....http://www.anythingbutipod.com/forum/showthread.php?t=20366

Posted on Sep 03, 2009

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Related Questions:

1 Answer

I recently put new music on my player and it can't get past the "finalizing update" screen. i can't listen to music, any help


Hi,

the mp3 player has corrupted due to an application or music you transferred into the mp3 player.that's why the screen displays static finalizing update.

To restore the mp3 back to normal, you need to flash the mp3 player it will restore back the memory that was affected.

Take care.

Apr 20, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

The screen goes black after initialization. Computer does not recognize -- using windows 7. I on occasion get "finalizing update" but then it the screen goes black.


Hello,

its software problem. You have to flash your player; that is, reinstalling the software on it because its corrupt.

Best regards.

Feb 10, 2010 | SanDisk Sansa m200 (2 GB) MP3 Player

1 Answer

My mp3 player is frozen as soon as i turn it on it just come on and say V4.0.44A SANSA M240 1.0GB and thats it it won;t play or nothing. and its been like this for a long time.


Hello,

All Answers page from Sandisk for the M240:
http://kb.sandisk.com/app/answers/list/kw/m240/r_id/101834/sno/1/search/1/session/L3NpZC9JeGphOWVOag%3D%3D#s=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

Looking for answer 34, when the player is not turning on:
Trying to reset performing the actions in solution 1. Next, when still not responding solution 2:
http://kb.sandisk.com/app/answers/detail/a_id/1115

Looking for answer 14, when the player freezes. Telling to format the player. Follow up the instructions on next page:
http://kb.sandisk.com/app/answers/detail/a_id/1/p/555%2C662%2C670%2C674/page/2/r_id/101834


Sometimes a firmware update or reinstall is needed to have the player function normally again. See next page how to install and use the Sansa firmware updater:
http://kb.sandisk.com/app/answers/detail/a_id/1107/kw/firmware/p/555%2C662%2C670%2C674/r_id/101834


Manual for the M200 series in pdf format:
http://mp3support.sandisk.com/downloads/um/sansa-m200-um.pdf

Need more help ? Just post a comment.

Nov 18, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa


When the player is connected to the computer, it is normal for it to say connected and not do anything else. If it is displaying that message after you have disconnected the mp3 player from the computer:
1) Make sure the hold switch is not engaged
2) Reset the player by holding in the power button for 15 seconds
3) If the reset fails, update the Firmware from Sandisk's website
4) if the message still persists, use the Sansa Recovery Tool from Sandisk's website

Good luck!

-Tha Mp3 Doctor

Feb 13, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Certain songs on my Sansa m240, will not play


Hi,
If the songs you have are DRM protected then you may need to check with the source from where you've downloaded the track. 
Sometimes, if the Music data base on the device is corrupt, even then you may run into such problems.
follow the instructions below to get the sansa firmware updater to make sure that the firmware for your payer is updated automatically:
METHOD 1 - Download and manually update the Sansa m200 

NOTE: The manual update does NOT support firmware version 4.X.XXX. Refer to METHOD 2 if the firmware on your Sansa m200 is either 4.X.XXX.
 

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

STEP 1 - Download the Sansa m200 Firmware Updater .exe file and save it to your desktop. 

STEP 2 - Install the Updater 
1. Double-click the downloaded .exe file (sdmx3-iv001.exe). 
2. Click Next
id1107_22_next.gif 

3. Click Yes to agree on the license agreement. 
id1107_23_eula.gif 
  
4. Click Next to start installing the program. 
id1107_24_install-begin.gif  

STEP 3 - Connect your player to the PC 
1. Turn off your Sansa m200. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect the player to the PC. 

STEP 4 - Update the firmware 
1. Click Firmware Upgrade
id1107_41_upgrade.gif  

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

2. Click OK to continue the firmware update. 
id1107_42_ok2proceed.gif 

3. Click OK to finish update. 
id1107_43_disconnect.gif 

4. Disconnect your Sansa m200 from the PC after the firmware has been successfully downloaded. 
5. Slide the HOLD switch to the unlock position (orange color not showing). 
6. Turn on your Sansa m200 player to check. 



METHOD 2 - Using the Sansa Firmware Updater. 
1. If it's not installed yet, download and install the Sansa Firmware Updater
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect your Sansa m200 to the PC. 
4a. Assuming there's a new firmware available, the following message will appear on your lower right taskbar. Click on the balloon message. 
id1107_m24.gif 

NOTE: If there's no new firmware available, you won't see a balloon message.
 

4b. OPTIONAL: You can also manually run the Sansa Updater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater
5. Select the Firmware check box. 
id1107_m25_select-fw.gif 
  
6. Click Download Now. Firmware download starts. 
id1107_m26_dl-now.gif 
  
WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

7. Click Yes to continue the update. 
8. Click Finish after the firmware has been downloaded. 
id1107_m28_finish.gif 

9. Disconnect your Sansa player from the PC. 
10. An "Upgrading firmware. Please wait..." message will appear on the Sansa m200's display screen. 

Jan 10, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa stuck on finalizing update


Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged

2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)

3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard)
4. Go to "MY Computer" and see if it shows up as a "Removable disk"
5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know.
EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.

6 Unplug it and let it finalize. Give it lots of time.
7. Return the "Hold button" to off.
I hope that help
Please rate accordingly
Thank you
Computerrep

Nov 17, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sir My sandisc has been forzen saying its Finalizing update


the software may have got corrupted.

better get it reprogrammed to bring it back to working condition

Jun 17, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Finalizing Update and light


maybe there are corrupt songs in the player. Try this procedure. Turn on the hold switch then connect to the computer open my computer and check if the player ti detected if yes right click on it and format the player if not. I suggest calling sandisk.

Aug 19, 2007 | SanDisk Sansa m230 MP3 Player

3 Answers

Sansa e200r


my Sansa M200 has a frozen screen, tried removing battery but comes back screen frozen

Jan 04, 2007 | SanDisk Sansa e200 MP3 Player

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