Question about HP Computers & Internet
Your email address is actually not an attribute of your system or your operating system ( I say that since you've posted in the Operating System area). It is either provided by your internet service provider, or one of the other services that provides email. For ease of explanation, let's assume that you are using an email address managed by your service provider. If you are using a small-scale provider, the "invalid" message could be sent because the provider's system is overloaded. If this is the case, it would appear as an intermittent problem, sometimes it would work, sometimes not, with no apparent reason why.
Some providers establish limits on email accounts. These limits could provide symptoms like those you describe.
So, YOUR settings, influence whether or not you can download messages from your provider, they wouldn't typically influence messages (like "invalid" sent to the senders of failed messages unless the rules or limits established on your account have been violated or exceeded.
So, my best guess would be that your provider has a problem with his server, so I'd recommend the following:
(1) Have a friend who has told you of this problem send a few test messages to you. Identify if the problem happens all the time, or if some of the messages get through. (better yet have more, up to 5 do the same thing).
(2) Call your provider's customer service department and explain in detail what the problem symptoms are. It is unfortunate that most customer service departments are staffed by people limited in skills, reading scripts written by someone else. That is why it is important to do your own testing first so that you identify the problem characteristics as well as you can.
Hope this helps. Repost or send me a note if I can help farther.
Posted on Jun 21, 2009
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Posted on Jan 02, 2017
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