Question about HP PSC 950 All-In-One InkJet Printer

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Align cartridge issue

We have put in 2 new cartridges color and black-- we continue to get a message that says press enter to align cartridge and then we do and it says alignment failed ---- we have done this process at least 5 times

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With this printer, we find, if the scanner mirror is dirty, it will not align. You will need to take the scanner glass out and clean glass and mirrors.

NOTE: If the fix doesn't work, you don't find answers to fix it and are going to get rid of it, please contact me, I would consider purchasing it from you.

Good Luck,
Jennifer

Posted on Jun 21, 2009

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Posted on Jan 02, 2017

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I am setting up a new printer HP Photosmart D110 and the new cartridges will not align. I get a message that the cartridges are not calibrated for best print quality after scanning the alignment page....


Step one: Load the correct type of paper Remove all the paper from the tray. NOTE: Colored, photo, or used paper can cause the alignment to fail. Load unused, plain white, letter, or A4-sized paper with a brightness level of at least 85 into the tray. NOTE: Look for the brightness level on the paper packaging. Step two: Align the All-in-One Press Setup . Press 5 . The product opens the Tools menu on the control panel display. Press 3 to select Align Printer . The product calibrates, aligns the printhead, and then prints an alignment page. Recycle or discard the alignment page. Video of aligning the All-in-One The following video demonstrates the steps for fixing a carriage or paper jam. The product shown in the video is the HP Photosmart C7280. The outside of the product might look different, but the steps are similar for the same for the HP Photosmart 3100, 3200, and 3300 All-in-One series products. If you have trouble viewing the video or to view the video in a different size, click here to play the video (in English) on YouTube. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step three: Clean and reinstall the cartridges If the contacts on a cartridge are dirty or do not seat correctly, the alignment might fail. Follow these steps in the order presented to clean and reinstall the cartridges. Gather the following materials: Soft, lint-free materials, such as foam-tipped swabs, that do not stick to the electrical contacts Clean, lint-free paper to rest the cartridges on (coffee filters work well) Distilled water Press the Power button to turn on the product. Open the cartridge door. Squeeze the tab below the black cartridge on the far left side of the carriage, and then lift the cartridge latch. 1 - Cartridge latch for the black cartridge 2 - Cartridge latches for the color cartridges Remove the cartridge by pulling it toward you and out of its slot. CAUTION: Do not remove multiple cartridges at the same time. Remove, clean, and then reinstall each cartridge one at a time. Do not leave a cartridge outside the HP All-in-One for more than 30 minutes. Inspect the cartridge contacts for ink and debris buildup. Dip a clean foam rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it. NOTE: Hold the cartridge by its handle. Do not touch the copper-colored contacts with your hands or anything other than a foam rubber swab or lint-free cloth. Clean only the copper-colored contacts. 1 - Copper-colored contacts Slide the cartridge back into the empty slot. Secure the cartridge in the slot by pressing down on the latch until it clicks into place. Repeat steps 2 through 5 for each of the cartridges. Close the cartridge door, and then try to align the product again. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step four: Check the ink levels Empty or nearly empty cartridges can result in alignment failures. Follow these steps in the order presented to check the ink levels in the cartridges. Press Setup Press 5 , and then press 1 . The Tools menu displays. Click Display Ink Gauge . The gauges for the six cartridges display. Check the gauge for empty or almost empty cartridges, and then replace any you find. The product automatically performs an alignment and prints an alignment page. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step five: Replace the cartridges Follow these steps to replace any cartridges that are empty or low on ink. Open the cartridge door. Squeeze the tab below the black cartridge on the far left side of the carriage, and then lift the cartridge latch.
1 - Cartridge latch for the black cartridge 2 - Cartridge latches for the color cartridges Remove the cartridge by pulling it toward you and out of its slot. CAUTION: Do not replace multiple cartridges at the same time. Replace each cartridge one at a time. Do not leave a cartridge outside the HP All-in-One for more than 30 minutes. Remove the new cartridge from its packaging, and then, holding it by the handle, slide the ink cartridge into the empty slot. Slide the new cartridge forward into the empty slot. Repeat 2 through 5 for each of the cartridges. Close the cartridge door, and then try to align the product again. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step six: Reset and relocate the product A power reset drains power from the product and returns the product to the same settings after restarting. Moving the product to another location and plugging it directly into a wall outlet can eliminate any potential power deficiencies that might prevent a successful alignment. Make sure that you have the product turned on. If necessary, press the Power button to turn on the product. With the product turned on, disconnect the power cord from the back of the product. Relocate the All-in-One to a different power outlet, preferably in a separate room Plug the power cord directly into the wall outlet. Do not use a power strip. Reconnect the power cord to the back of the product. Press the Power button to turn on the product. Load plain white paper into the tray. Try the alignment again.

Oct 30, 2010 | HP Photosmart 3210 All-In-One InkJet...

1 Answer

The display shows "Press Enter to align cartridges." (I had installed two new ones.) No matter what I do, the messages continues--can't print, can't get it to stop.


It has to complete the alignment procedure to continue. If any colors or black ink is missing it won't be able to complete the alignment. You can also press a combination of 2 keys to bypass alignment but the message will return later.

Jun 19, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Changed black cartridge. Machine works fine, but


To align the cartridge from the control panel:

Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

When I change the black ink cartridge, the alignment page and instruction page are printing out fine. When I place the alignment page on the glass as instructed and press 'ENTER', the printer gives a...


I just had the same issue (align page not detected).

We had just re-installed the empty color cartridge back into the printer (long story but basically we knew we could only print B/W).

The align page printout had a lot of empty spaces around the black lines. This is apparently where the color lines are supposed to print.

Without those color lines, the printer would not detect the align page as color is part of the alignment being done.

Since we only wanted black printouts, I pressed 'cancel' to stop the alignment process, and now we just hit the Black copy button and ignore the alignment prompt on the printer window.

The HP site (enter psc750 in product window) has some helpful ideas as to what the problem might also be. It could be the shipping tape is still on the new cartridge (and preventing the black or color from printing on the align sheets) etc.

Mar 20, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Align cartridges error


This means one of the cartridges is defective, they cant align if they cant print.  What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center.  When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in.  I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black.
Basically you align the cartridges and then swap them so the printer thinks they are still aligned.
The color still doesnt work and it is probably a defective color cartridge.

Sep 04, 2008 | HP OfficeJet K80 All-In-One InkJet Printer

2 Answers

Printer cartridge alignment


You can also bypass the alignment. When the message for alignment displays on the display => Press Setup and Options (or Copy Options ) simaltanious.The last known alignment is used when the alignment is bypassed.

Sep 04, 2008 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Printer Issues


my hp psc 2210 after putting in new cartridge keeps saying press enter to align cartridge. it keeps repeating the same reading.

Apr 08, 2008 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Press enter to align cartridges


I topped off the ink and pressed enter and set up at the same time...I didn't have to do the page alignment again and my copies seemed pretty good. Thank you to the site for the tips!!! Happy Day connien2003

Mar 08, 2008 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Printer


This issue occurs if the alignment page is not perfectly or with good colors. Replace the low ink cartridge. If the ink levels are good do the following steps to clean cartridges :

1. Turn the unit on and open the lid or top cover.
2. Remove the cartridges.
3. Using a clean, dry lint-free cloth (a coffee filter works well),
wipe the cartridge contacts, from the top to the bottom. The contact
area of the cartridge should be rubbed briskly to remove the waxy
lubricant material from the gold contacts.
4. The contacts inside the printer may also require cleaning. Using a
clean, dry, lint-free cloth, 5. gently wipe the contacts, from the
top to the bottom.
5. Re-insert the cartridges and close the printer's top cover.

Steps to manually align cartridges
----------------------------------------------------------------------
1. Press Setup until Maintenance appears, and then press Enter.
2. Press until Align Cartridge appears, and then press Enter. Two pages are printed, one with instructions and one with patterns.
3. Follow the instructions on the instruction page, then place the page with patterns on the glass and press Enter. The cartridges are aligned correctly.

If the issue persists do the below to by pass alignment :
-----------------------------------------------------
Press Setup and Options (or Copy Options) simultaneously when align message is prompted on the All-in-One.

Thanks

Dec 22, 2007 | HP PSC 2110 Color Printer

1 Answer

Error message Alignment


There is no doubt in my mind it Will be the cartridges you are using, alignment will continue to be requested if print out is missing bits do yourself a favour and use HP gen., not trying to plug HP just telling you the facts

Dec 06, 2007 | HP PSC 750 All-In-One InkJet Printer

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