Question about Singer CE-200 Quantum Futura Computerized Sewing Machine
Dear, Sir/ Madam I just bought Singer Ce200 sewing & embroidery machine and have a problem installing the Futura software. Have been trying to find solution for the last two days and it has been quite a nightmare. I read hundreds of forums and feedbacks Wondered if you had an idea what the problem is and how it could be resolved! The PC I use is a actually laptop with Win Vista Home Premium. When I put the Futura cd it freezes at 100%, than I found the website which was ment to help installing it with Vista-www.futura-support.com- followed all the instructions and still can`t make it work. There is a message coming up and saying "Futura software is not installed in your computer. Install the application and repeat this set up". And that`s as much as it goes. I have tried it 5-6 times just today all the same result! Would be really greatful if you knew something more about It! I do not want to return the machine but if there is no possible solution will have to! Sincerely Verginiya
I found a solution that seemed to work for my setup (Vista-Futura 200): Go to the Futura support site www.futura-support.com . Choose "Service Updates" from the left-hand Menu. Choose "Quantum® FUTURA™ (CE-200) Owners running Windows XP Service Pack 2 operating system WITH one or more of the Options (AutoPunch, CrossStitch, PhotoStitch, and HyperFont) installed". Look for the bullet-point list in the explanations. It says there: "If you own the AutoPunch Option and you could not successfully install it, download the Service Update by clicking here." Select the highlighted link, download the patch and install it. Worked fine for me, I hope it helps you, too.
Posted on Dec 26, 2007
I have the Futura CE200, and have almost thrown it out the window with frustration!
I was having a problem that I could install futura, but not autopunch, after trailing forums and speaking to singer USA and UK, one month later I finally got an answer that worked.
The problem on mine was that AVG was stopping it from installing properly. So I uninstalled AVG and Futura, and started again, and finally it worked, over a month from when I started having the problems.
Singer were frankly not much help, although they suggested AVG might be a problem, that took a month to get to that response, before that they kept sending me the same advice over and over again, and each time I made it clear what was wrong, but they still kept sending me the same answer.
Anyway its sorted now, and I thought I'd post this just incase anyone is still having problems, it's worth a try anyway.
And if it doesn't work, you just need to install AVG again, so you haven't really lost anything.
Posted on Jul 01, 2008
64 bit VISTA is not and will not be compatible with Singer Futura no matter what "patch" or download you may be told about.
Singer has no intentions of making this product compatible with 64 bit.
Straight from the horses mouth....sorry...I just went through this too.
Time to upgrade my embroidery machine to a DIFFERENT brand that WILL support 64 bit Vista.
Posted on Oct 18, 2008
Try contacting 1-800-4-SINGER from 8-4 Central Time (they are open Monday through Friday). They have representatives there and to be honest with you, most are not all that willing to be helpful but after trying to install Futura on my computer with Windows Vista for a couple of weeks (along with my husband who is pretty technologically adept) I called them and INSISTED they walk me through the installation process. Don't let them blow you off, keep them on the phone and let them guide you through each step. You probably should have the patch for Vista Service Pack 2 already downloaded to your desktop ahead of time, though. Good luck! I have been there...
Posted on Jan 09, 2008
I'm afraid that I must disagree with the above statement that CE-200 software will not work with 64 bit versions; that is plainly not true, however, while CE-200 software will work on Vista, Win 7 and Win 8 32 bit machines, you MUST purchase the CE-250 upgrade software to get it to work in 64 bit.
The AutoPunch issue and the CE-200 is a separate issue, and is true regardless of ANY version of Windows, be it 32 bit or 64 bit. On any version, after the basic software is installed, but before AutoPunch is installed, the software driver must install in Windows by plugging in the USB cables and turning the machine on and getting the "New Hardware Found" message. After that, the AutoPunch PATCH must be run, THEN the AutoPunch software can be run and will install. The first time that the basic software comes up, a box will ask for the AutoPunch access code, but only once.
There is NO access code for any other software for any version, and there is NONE for the XP software--basic or add-on.
Posted on Nov 29, 2014
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
www.futura-support.com/downloads/patch.htm if that does not work try
futura ce200software installation media-fixya
www.fixya.com/support/t242217-futura_ce_200_software_installation found these as i was browsing the past 5 hours trying to find the add on for ce100/ce200 auto punch and fonts
Carey hope this helps
Posted on Apr 14, 2009
Vista is notorious for being flaky regarding embroidery software etc.....have you had advice from the Singer Dealer where you bought the machine ?
Find your local dealer HERE
Singer USA Customer Support should have solutions for these things by now too and I recommend you hound them if they cannot easily suggest what to do. Vista is some years old now, not the first few weeks of release !
Posted on May 01, 2009
It depends on your software version. The list of supported formats could be found in the manual, on Futura support site or checked right through the sofware menu (File->Open, File->Save as)
Posted on May 02, 2010
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