EVERY time I go to print any type of document for the FIRST time, I get a pop up asking me to cancel the print job, due to a jam. I cancel the job, press Cancel and Enter on the printer and then print a second time, without a single bit of trouble. Any thoughts??
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Printers will hold the documents in the memory of the printer. Windows holds the documents until they are received by the printer. Go to the printer and cancel the job, then open the printer by double clicking on it in Printer and Faxes (if in XP) and cancel the document from the menu while the document is highlighted. (document, cancel) A trick I have used is to remove the paper from the printer, wait until the last sheet is printed and turn off the printer. Windows will pop up with an error that includes cancel the print job.
If you have Vista, you probably have to run this with administator privilages (UAC). For XP and older Windows operating systems, you can start and stop the spooler from the command prompt (or Start Run).
I resolved the "remove and check cartridge" issue after reading the instructions at the above address. Most importantly, I replaced both cartridges and the problem was resolved.
The color cartridge appeared to be the issue. It had been in for months and used infrequently.
I identified this issue with my Officejet 6110xi All-in-One as firmware corruption. Attempting to install the supplied firmware update gave the error that "no hp device connected to the computer would benefit from it at this time." Attempted to power down the printer using #9 keystroke and got "FULL RESET" message, but problem of extremely slow printing and erratic behavior of the print heads persisted. I solved the problem by putting the printer outside in cold weather for two (2) days. This frequently resets firmwares with software corruption back to their embedded EEPROM state. Hooked the printer back up and worked fine. If cold weather is not available you could try other creative methods of cooling the device, just use a plastic bag and with ideally some drying packets thrown in to prevent excessive moisture buildup in the cold environment. The colder it is the faster the firmware resets.