Question about Sony Playstation 3 (PS3) Console

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The Playstation 3 will not read any discs. It barely moves the disc inside. All software and internet are working perfectly. Even when I formatted the PS3, it still wouldn't read anything. I have a 40GB PS3.

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Your blue ray lens needs either cleaning or replacing, maxwell as brought out a blueray lens cleaner disc recommended for even ps3 consoles. If that doesn't work though you have to send it to sony or approved sony repairs centres. Search on google for ps3 repair centres near your area.

Posted on Jun 21, 2009

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Posted on Jan 02, 2017

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My PS3 is 3 yrs old never had a problem till last week when my blu-ray discs started freezing and then noticed games freezing also. So now we do not use it. We get a invalid disc error with blu-rays and...


Well from what i hear it is just that the laser inside the ps3 that reads the disc could be damaged, dirty, or even not in the right spot. sometimes the read laser that reads the disc can move from on spot to another if you hit the ps3 or if it falls (ETC).

Nov 20, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 is not reading or recognizing that there is a game disc inside. even when i eject and re insert the disc the console will not show that there is a disc inside. what can i do to fix this ?


Hello there,

The problem with your ps3 is that your lens is very weak and cannot read a game disc that is inserted into it.

To fix this, all you have to do is to replace the lens of your ps3 and it will work perfectly fine again.

Take care and goodluck

Jun 30, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Cut scenes jump


There may be a number of issues that contribute to your game not loading, or freezing up when trying to play. Please try the following:

1. Confirm the disc is clean. To clean a disc, use lint-free cleaning cloths made specifically for cleaning CD/DVD discs, sold at computer software stores. When cleaning the disc, we recommend starting from the innermost circle, and wiping out to the edge in a straight line.

We do not recommend wiping in a circular motion, as it may create more scratches on the disc.

**Note: Other materials, such as a paper towel or a T-shirt, may also scratch the disc. If there are any scratches, smudges, or fingerprints on the disc, it may not function properly. Also, do not use or insert any CD/DVD drive cleaners into the Playstation 3 as doing so may cause damage to the system.

2. Confirm that you have updated the Playstation 3 computer entertainment system with the most recent system software . You can check the version you have installed on your Playstation 3 by selecting:

* Settings.
* Then System Settings.
* Then System Information.

3. Some Playstation or Playstation 2 format software titles may perform differently on the PS3 system. To identify the compatibility status1 of a specific title, please use the Backward Compatibility Status Search provided by Sony.
http://www.us.playstation.com/Support/CompatibleStatus

4. Try playing different CDs, DVDs, and games on the Playstation 3 console to see if the problem exists across multiple discs. Also try playing the disc on a different Playstation 3 console.

5. Confirm that you are not using any game modification devices. Unlicensed devices such as game modification devices can interfere with the proper function of the software. We do not recommend the use of any game modification devices or unlicensed products.

Turn off the BD 1080p 24Hz Output(HDMI) option. If the Blu-ray DiscTM does not support 1080p 24Hz video mode, the video output may not display properly. Go to [BD 1080p 24Hz Output(HDMI)] under [Settings] > [BD/DVD Settings] and select "Off".

6. Confirm that the disc you want to play is supported by the PS3 system.

The PS3 system will support the following media formats*:
Media Formats Supported on the Playstation 3 console

PLAYSTATION®3 format software with either region [1] or [ALL] a
Playstation 2 format software (NTSC U/C standard) - (Not supported on the 40GB model)
Playstation format software (NTSC U/C standard)
Audio CDs, CD-R/-RW, Super Audio CDs b, c
DVD Video with either region [1] or [ALL] a
DVD-R/-RW, DVD+R/+RW a, c
Blu-ray DiscTM (BD) containing video content with region code [A] e
BD-ROM, BD-R, BD-RE c, d, e

a - When outputting DVD content or Playstation 3 format software in SD resolution, only discs recorded in the NTSC standard can be played.
b - Multi-channel Super Audio CD playback requires a multi-channel audio receiver with HDMI input.
c - Playback only.
d - Playback of BD-RE ver 1.0 discs is not supported.
e - Copyright-protected Blu-ray video discs can only be output at 1080p using an HDMI cable connected to a device that is compatible with the HDCP (High-bandwidth Digital Content Protection) standard.

* The 40GB Playstation 3 model does not support SACD.

Apr 03, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont play games but will play dvd


1 The games disc which can be played on PS3 have to be in PLAYSTATION3 format software OR Playstation format software. Please check the backside of the disc cover for this information. 2 Playstation 2 format software disc cannot be played on PS3 system

Jan 15, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

My playstation 2 consule says to insert a format disc


Sounds to me you got 1. a dirty drive 2. a bad laser optic

try to get a cleaning disk and run it if that does not work replace the drive that is all there is to it. There is no special buttons to push its the drive.

please do leave positve feedback and ratings for your free answer today.

Nov 07, 2009 | Sony PlayStation 2 (PS2) Console

1 Answer

PS3 Does not register external hard drive


The E.H.D. might not be formated correctly. The Playstation 3 will not read any disc or hard disc if it is formatted under NTSC. It must be formatted under FAT or FAT32 ( can't remember exactly). You would need to format the E.H.D. with windows and check to see if you can format it for FAT32 if not then you need a formatting software (Max Drive or some other). Mine works great.
Good luck
Ken

Sep 29, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

PS3 having trouble reading game discs!!!


hey guys. the problem is that the blue ray reader is some how broken and it won't work. mine kept freezing during games like after 3 mins. and it wouldnt read any more discs for that day. you need to change the blue ray reader and that costs about 175$. thats alot of money and its probably not worth it.

Apr 06, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Disc Read Error


There is not a way to keep it from resetting, however it does sound like the lens is bad. Since it sounds like you have no problem working with them you can get a new lens cheaper than buying a new machine. The 30001's had 2 or 3 different type lens in them. You can seach ebay for them, they are normally for sale there around $40-50 last time I checked. Since cleaning and adjusting does not fix it, I think this is the last resort, other than full replacement of the system :-) Sorry....

Feb 12, 2008 | Sony PlayStation 2 (PS2) Console

1 Answer

Disk format


1) Turn on machine
2) Open Tray
3) With tray still open hold the reset until the tray closes.
4) Tap the reset once.
if there is a format disc error, it says "Please insert a Playstation or Playstation 2 format disc." It is accompanied by a sound similar to the browser, but with a more tense noise. This is caused by a disc being so badly scratched that it completely fails to recognise the format, or if there is a problem with the laser. Auto-Diagnosis (PlayStation 2 system) 1. Turn on the system without a disc inside. 2. Once at the Main Menu, press the triangle button to enter the Version Information Screen. 3. Highlight the "Console" option, and then press the triangle button again. 4. Next, press the X button, highlight "On", and then press the X button once more. 5. Now press the circle button twice to return to the Main Menu. 6. Press the eject button on the front of the console, and insert a disc. 7. Now close the disc tray, but DO NOT reset the system. 8. Highlight the Browser option from the Main Menu, and then press the X button. 9. In the Browser, an icon of the disc should appear on the screen. Highlight this icon, and then press the X button to read the disc. 10. If the auto-diagnosis is successful, the disc should load properly at this point.NOTE: The auto-diagnosis feature will return to "Off" the next time a disc is inserted.

Dec 15, 2007 | Sony PlayStation 2 (PS2) Console

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