Question about Maytag Neptune MAH5500B Front Load Washer

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Neptune won't spin

My neptune reads lr and doesn't spin

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The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" - the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source...

"Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 I'd call it a 3.5.

If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job.

It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear.
Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer.
The instructions don't ask you to, but I would remove the brace on the left to make life easier.
This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board.
My wrench was too big to get to the bolt to remove the harness from the motor.
All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor.
As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft.
The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together.
There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish.
Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE questionUY%T^

Posted on Oct 01, 2010

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Posted on Jan 02, 2017

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  • 1073 Answers

SOURCE: maytag neptune modle MAH6500AWW

it is saying locked rotor situation, could be a loose connection at the main board, at the door switch or the motor is bad, bet motor kit # for motor and board 12002039 good luck with the repair

Posted on Apr 12, 2008

  • 96 Answers

SOURCE: MAYTAG NEPTUNE LR CODE

LR usually means that the the signal from the board is not getting to the motor either because of a bad connection at either the motor or the board or the motor itself is no good. Need to check the connections first.

Posted on Jun 08, 2008

Lumpy816
  • 246 Answers

SOURCE: My maytag neptune washerfront loader

LR is a locked rotor. Usually when I've gotten this error code in the past, you have to replace the motor control board and motor as a kit. However, if this kit has to be installed due to a bad motor, the motor carries a 5 year warranty. If it has to be replaced due to a bad board, the board only has a 2 year warranty. The snag is they have to be replaced together as neither of the old parts is made anymore. I can tell you already the motor/ board kit costs about $300 just for the part. However, since these are expensive machines, I would recommend having a maytag authorized tech come out if the unit is less than 5 years old. It would be worth the service call (and armed with this knowledge) to see if the part can't be replaced under warranty. (wouldn't be a bad idea to have your owners manual ready to show that the motor has a 5 year warranty on it as well) Most warranty companies don't know from model to model which parts are under warranty without the owners manual.

Posted on Jul 12, 2008

  • 6 Answers

SOURCE: maytag neptune washer model mah6500a, took the

Looks like another motor/motor control panel replacement. This machine has a faulty motor/motor control board, it has been re-engineered with a replacement. Has yours been replaced? Have you found the tech sheet behind touch panel and placed machine in service mode to test? We had the same issue, worked sporadically, didn't drain, got LR code then eventually stopped working. Check your spin in service mode, if it doesn't spin properly you should find out here. It is a very simple repair in all actuality. Contact Maytag and they will sell you the parts for a discounted price, make sure that you buy directly from Maytag, also check your boot very carefully since that part will also fail and allow water to get into the bottom of the machine where you have electronics.

Posted on Feb 15, 2010

blueextc3221
  • 15935 Answers

SOURCE: Maytag Neptune washer does not spin

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source..."Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 (ten being hardest) I'd call it a 3.5. If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job. It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear. Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer. The instructions don't ask you to, but I would remove the brace on the left to make life easier. This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board. My wrench was too big to get to the bolt to remove the harness from the motor. All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor. As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft. The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together. There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish. Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





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Posted on Oct 01, 2010

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2 Answers

Maytag neptune error code lr


i think this one is the one with the clutch. if it does it b4 it spins. put it on a spin. if it doesnt spin, u need a clutch. under the unit the belt is whapped on it

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Neptune - has Lr displayed where time remaining for wash usually displays. Doesn't finish.


Hello there
The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Burn Spot on a Maytag Neptune Washer Motor Control Board (click to enlarge)
Blown Fuse on a Maytag Neptune Washer Motor Control Board (click to enlarge) Either way, it means just one thang: a new motor and motor control board kit are in your future.

Dec 25, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My maytag neptune reads "LR" when its supposed to spin but doesn't spin what doe this mean


HI, the (lr) represent a Motor malfunction. this is commonly caused by a faulty Motor Control Board. you can confirm by inspecting the wiring harness that connects the MCB to the main control. if the harness is in good condition, replace the MCB.

Jun 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MAH5500B washer won' spin. LR appears on display.


maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.

Jan 04, 2009 | Maytag Neptune MAH5500B Front Load Washer

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Neptune Washer


lr is a code for a locked rotor assy, on the motor itself, depending on age of machine you might have warr on the motor(part anyway) check your user guide and warr info. probably gonna need to install a "neptune repair kit" which includes new motor and new motor controller

Nov 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

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Fills with water but wont wash or spin


The code LR stands for locked rotor you will need a new motor and motor control kit pretty expensive and only covered under you warrenty for a year!

Aug 11, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MAYTAG NEPTUNE LR CODE


LR usually means that the the signal from the board is not getting to the motor either because of a bad connection at either the motor or the board or the motor itself is no good. Need to check the connections first.

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