Question about Casio EXILIM ZOOM EX-Z600 Digital Camera

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Can't make pictures-lens in not opening

When press on/off button it will open a lens for a second or so and beep for 5 or 6 times and close it back. Battery is full and autopower is off

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Re: can't make pictures-lens in not opening

I tried contacting Casio, and I was SOOOO impressed with their customer service! The camera was still under warranty - only five months old. I live outside of the US, and althought Casio would not return the camera to an address outside the US, I lucked out in having Casio return ship to someone I would see in the near future. I shipped it Fed-Ex (~ $60) at my charge; they replaced the complete lens assembly and shipped it to the US address AT NO CHARGE within 10 days!! The camera has worked perfectly ever since (4 months now).

All I can say is "Thank you, Casio! You have completely restored my faith in product warranty departments!"

Posted on Apr 08, 2008

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