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Photosmart can't connect to scanner

Downloaded Photosmart,already had windows photogallery ,was able to scan and import with windows, but HP Photo gallery took over and now niether are able,they say wait while the other system is finished or it hasen't fully hooked up yet

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I would try uninstalling the HP program and just use the windows program you where using before.

Posted on Jun 22, 2009

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How do i scan using HP c6180, i have windows 7.


To scan a document using Windows Live Photo Gallery in Windows7, follow these steps:

  1. Click the Windows icon , click All Programs, and then click Windows Live Photo Gallery.
  2. Click File, and then click Import From Camera or Scanner.
  3. Click the product you are using to scan, and then click Import.
  4. Make any desired setting changes, and then click Scan.
Thanks & Regards
Rizwan

Feb 01, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Can't scan with HP Photosmart C5280 with Windows Vista OS. Printing is ok.


Hi,

Windows Vista provides a basic set of scanning drivers, also referred to as Windows Image Aquisition (WIA) drivers, that you can use as an alternative to scan a document when you can not scan using the HP drivers.


Scanning with Windows Photo Gallery To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
  1. Click the Windows Vista (c01319360.gif ) icon, click All Programs , and then click Windows Photo Gallery .
  2. Click File , and then click Import From Camera or Scanner .
  3. Click Import , and then click Scan .


Scanning with Paint To scan a document using Paint in Windows Vista , follow these steps:
  1. Click the Windows Vista (c01319360.gif ) icon, click All Programs , click Accessories , and then click Paint .
  2. Click File , and then click Import From Camera or Scanner .
  3. Make any desired setting changes, and then click Scan .

Regards
Rizwan

Jan 19, 2010 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Can"t get it to scan. not on wireless.HP 4780 photosmart


You are saying that the printer/scanner is directly connected to the computer?

You need to start checking the physical connection. Make sure that you can print to make sure that the printer is being recognized by the computer.

Second, try uninstalling and reinstalling the printer/scanner driver using the CD that came with it. Most of the time, it's the driver that causing the problem.

Hope this helps and have a good day!


Nov 27, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

My scanner is not working on my hp photosmart c4280 it says usb not connectedmy computer works with windows XP


Please try these steps and let me know the result.... I would provide you the next step....

VISTA
1. Click the Start (Windows) icon.
2. Click All Programs.
3. Click Windows Photo Gallery.
4. Click File and then click Import From Scanner or Camera.
5. Click Import.
6. Click Scan.

XP:
=== Scanning with Paint: ===

1. Click the Start (Windows) icon.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

Nov 26, 2009 | HP PhotoSmart C4280 Laser Printer

1 Answer

How do I scan a document from HP Photosmart?


Follow thes below steps to scan to PC and save it without using HP software.

WIndows XP:

1. === Scanning with Paint: ===

1. Click the Start (Windows) icon.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.


Windows Vista:

1.Click the Start (Windows) icon.
2. Click All Programs.
3. Click Windows Photo Gallery.
4. Click File and then click Import From Scanner or Camera.
5. Click Import.
6. Click Scan.

Oct 07, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Cannot use my photosmart 2710 all-in-one with vista


Try to scan using the below steps
1.Click the Start (Windows) icon.
2. Click All Programs.
3. Click Windows Photo Gallery.
4. Click File and then click Import From Scanner or Camera.
5. Click Import.
6. Click Scan.
I
f you are able to scan in this way, you can perform a level two uninstallation.

Sep 27, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

I have a HP 3180 and it prints just fine but will not scan and I have Windows Vista.


Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C3180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 03, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

I have an hp c4240 all in one printer scanner and copier. I cannot get it to scan, it will copy and print fine though. It keeps telling me that the USB is not connected but it is. Do you know how I can fix...


Forget the scanning software form HP. This solution below works! At least untill HP do something to solve this. Windows Vista offers a built-in feature, named Windows Photo Gallery, that allows for scanning without using any imaging software. Follow these steps to scan with Windows Photo Gallery.
  1. Make sure that the product is on and that the USB cable is connected correctly.
  2. On the Windows taskbar, click the Windows icon (c01319360.gif ), click Programs , and then click Windows Photo Gallery .
  3. In the Windows Photo Gallery screen, click File and then click Import from Scanner or Camera .
  4. Look for an icon that represents the product.
    • If no icon appears on the screen, go to Solution five: Fully uninstall and reinstall the HP software.
    • If the icon does appear, click the icon and then click Import .
  5. Make any necessary changes to the settings on the Import screen and then click Preview .
  6. If the preview of the scan looks correct, click Scan . The scanned image imports into Windows Photo Gallery.
    • If the scan was successful, use the Windows Photo Gallery wizard to scan instead of using the HP software. To use the HP software, continue to the next solution to continue troubleshooting. However, it is not necessary to do so.

Dec 12, 2008 | HP Photosmart C4280 Aio Printer

1 Answer

HP Photosmart C5100 All-in-One series does not scan to my computer


. Click on "Start," and "Windows photo gallery."
2. Under "Windows photo gallery" click on "File" and " Import from camera and scanner."
3. Select the "Lexmark X1240 printer" and click on the import button.
4. To begin the scanning process, click "Scan Now.

Jul 31, 2008 | Office Equipment & Supplies

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