Question about Microsoft Zune JS8-00001 Digital Media Player

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Cannot download music

My computer does not recognize my Zune and I cannnot download music from my Blackberry

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If your computer is a Windows system, these Zune troubleshooting tips might be of help.

Jules

Posted on Jun 30, 2009

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1 Answer

How do i get my phone to connect to my laptop


Welcome to Fixya.

You need the Zune software in order for you to connect this HTC to your computer. Zune can be downloaded through this link:

zune.net

Setting up Zune to sync your computer and phone :
  • Connect your phone to your computer using the supplied USB cable. Zune automatically opens on your computer, if you haven't opened it.
  • Wait for Zune to recognize your phone, and then follow the onscreen instructions to set it up.
Selecting items to sync with your phone
After setting up Zune on your computer, choose what you want to sync with your phone:
  • Connect your phone to your computer using the supplied USB cable. Zune automatically opens on your computer, if you haven't opened it.
  • Click collection on top of the Zune screen.
  • Choose the type of media (for example, Music) you want to sync to your phone.
  • Choose the items you want to sync with your phone, and then drag them to the phone icon at the bottom-left corner of the Zune screen.
Hope this helps, Thanks for using Fixya.

Apr 16, 2011 | HTC 7 Mozart Cell Phone

1 Answer

I can not connect my cell phone to my PC computer. when i connect, it asks me must insert driver first


you must use zune to connect it

below explanation about zune :
Zune software is required to get your music, videos, and podcasts from your computer to your phone. It is used to sync music, videos, pictures podcast etc. between your computer and phone. If you don't have the Zune software installed on your computer, go to www.zune.net to download and install it.

How to Set up Zune to sync your computer and phone?
1. Connect your phone to your computer using the USB cable.
2. Zune automatically opens on your computer, if you haven't opened it.
3. Wait for Zune to recognize your phone, and then follow the onscreen instructions to Set it up.

Dec 25, 2010 | HTC HD7 Cell Phone

1 Answer

Hey i got a zune and i cant do anything with it i cant download music at all any ideas????


Have you downloaded or have the disk and installed the latest updated software program from the Zune web site? You need the Zune software to sync music or videos to your player if you haven't done so yet. You also need to setup your software and name your Player so that the software recognizes it. Also where are you trying to download music from? From the Zune website, from another website, off of your computer? Can you please give more details of what is going on? I've had Zune players since 2006 since they came out, so maybe I can help if you can explain more. Kathy

Oct 29, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

How to download music on to it


Hello,

follow the steps below:

  1. Put a CD of your favorite music into your computer, and then open your Zune player. Click on the music that you want to copy.
  2. Click on the "Rip" button, and then save your music with any of the following file extensions: .wma, .wmv, .mp3, .jpg, .mp4, .m4v, .m4a, .m4b or .mov. The ability to play music in all of these formats is one of the features that make Zune such a superior digital player.
  3. Plug your Zune player into your computer using a USB cable, and then the Zune software will automatically import all of your selected music into the player. Set the "Sync" option to "Default" so that all the music in your directory will install in your Zune player whenever you plug it into your computer.
  4. Purchase music online by either buying each song individually (usually for about 99 cents a song) or buying a membership to a website where you get unlimited downloads. You automatically get a membership to Zune Marketplace when you purchase Zune, and you can get unlimited downloads there.
I hope the above steps will help to solve your problem.

Good luck

May 10, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Can't download music


You will probably have to move the music from your blackberry to your computer, then use the Zune software to sync the music to your zune. You'll have to tell the Zune software where to find your music, unless you put the music in the Zune music folder (My Music in "My Documents" is the default).

Best of luck!

Jun 20, 2009 | Microsoft Zune JS8-00001 Digital Media...

4 Answers

How can I sync music onto my zune 120GB without using zune softwa


the problem with the zune is that its own by microsoft and you cannot sync music without the software however there is a zune forum that you can check out for advice on how to use the software better.. zune.net then check out the forums

May 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Usb device not recognized when i plug in my zune


do you have the software installed? or a older version installed? if so that could be your problem with the drivers. try downloading the zune 3.0 software directly from the zune website instead of updating ,  here is the link to the download page

http://www.zune.net/en-us/software/download/default.htm
Make sure you uninstall any previous zune software first!
Hope this Helps
A+Support

Apr 10, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

MY 4GB Zune wont come on or charde


i would reinstall the whole zune software and make sure everything is freshly downloaded, and you computer should recongnize it, finally click on erase all content and your zune will reboot and be fine once more and work agian

please remember to save all your music before uninstalling the zune software

Apr 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Can't move music from Zune to new computer


No. You cannot take music off your zune and put it on another computer. You will need to copy your music files found under My Documents, My music, zune. put it onto a large flash or external drive. Then install the zune software onto the other computer i havent done so already. Take the files you copied and paste them back into the zune folder on the computer. You might have to reauthenicate music that you have downloaded. Just log in and it should be fine

Mar 03, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Downloading


Make sure that your Zune software is installed you have to have the Zune software in order to move music to and from the zune it is just like Itunes. try this site if you have further questions.
http://www.zune.net/en-US/support
Good Luck,
Chris

Jan 27, 2008 | Microsoft Zune JS8-00001 Digital Media...

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