Question about Dell Dimension 4600 PC Desktop

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Computer will not reload factory discs

When trying to reload from from restore disc the machine will startup, format, and go through the windows install but hangs on preparing installation but will not go to installing windows.

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  • vitaldata Jun 20, 2009

    I had started over 3 other times with the same result. I was going to start again but use the repair. I powered off the pc and just powered up again without pressing F12 and the system restarted setup and is not installing

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Your disc is more then likely fine. Understand that when a hard drive has bad sectors on it, you can write to it but when it comes time for the hard drive to run the information to the hard drive it won't be able to so if you can try another known good working hard drive and I think you'll be able to get everything you want installed.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    could be having bad sectors on the hard drive, try a different known working hard drive and see if you can run thru the restore disc that way.



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well your seems that your CD may have been used many times sop so there can be scrates on it.I would suggest you to you must clean the cd and the lense also and try the formatting again.For moer free technical support just visit---

Posted on Jun 20, 2009

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Start over again and delete the partition you have made and remake the new partition. If you have done that and it still does not work, then do a repair and when you get to the command line, do a fdisk, you may have master boot record errors.

Posted on Jun 20, 2009


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I have a samsung recovery media disc sp1 does it contain factory settings i got with the laptop

Hard to say from my desk. If you reloaded Windows , you didn't mention which version, all you need to do is Windows and Samsung updates. What Factory settings have you lost? You can put the DVD or CD in the laptop and reboot from disk and see what is on it and abort/cancel or try repair my computer.

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Turn on the computer.

When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time.

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Restore factory settings

Do you have the windows install disc.If so place it in your cd or dvd drive.Reboot pc.

Follow on screen instructions for reinstalling windows being sure to format your hard drive.You will loose everything.

Try a trial version of panda antivirus first, run a full scan.

Note.. some e machines are not sold with a disc,there is a system restore option on some e machines.

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How to restore to factory settings presario cq50

2 possible solutions to this

1. Use the roll back function of your operating system to roll back to the last back up.

2. Insert your restore disk or Windows disk and do a format/clean install.

If you have a restore disc it will have prompts to "restore" your system and give you a warning about losing data-save off what you want BEFORE doing this restore

If you have standard windows disk you may want to use the format utility in windows first to clean the drive and do a fresh install.

Once installed don't forget to download updates and back up and then reload your other software.

have fun this will take several hours depeneding on the amount of stuff you have to reload and patch up.

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The second possible cause is something has happened to windows - either the hard drive has failed or windows has lost it's startup files. If the drive appears to be normal and chatters slightly on startup ( a light clicking noise) then possibly running the original windows install disc and reinstallin windows should fix the problem, on 98 or ME you can re-install, on 2000 or XP try the recover/repair option first.

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