Question about Computers & Internet
In command prompt (with admin privleges)
Try to ping a domain name. For example:
Does it list an IP address? Do you get reply's? If you get replys then the internet on your son's laptop should be working. Try and make sure there are no proxies setup. Its a brand new laptop so there shouldn't be but check anyways.
In Internet Explorer goto tools, internet options, connections tab, lan settings button. Make sure the box use a proxy server for your LAN is unchecked.
If you don't get an ip address or reply's it would most likely signify that your DNS settings are incorrect. Verify the correct DNS settings by typing in 'ipconfig /all' in command prompt. It will show what your DNS ip address is set to. Make sure the settings are the same on the other laptop.
If they mismatch then you may have some settings incorrect in your wireless router, or the laptop itself, or both.
The ideal solution in that case is to resolve the dns issue on the wireless router, but for a quick solution, you can set the router to be the DNS host on the laptop. The process for doing so is OS specific. A quick google search should lead in the right direction.
If further problems persist, it may be a problem with the OS itself, or the hosts file.
Posted on Jun 20, 2009
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Posted on Jan 02, 2017
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