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It turns on but the blade part won't turn to shred, just whirrs

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I have a TechSolutions 4500. The light comes on but the blades won't turn. I've checked underneath and it is clear of any jammed paper and there are no broken washers, etc. that might jam it and there are none. Ive checked the sensor and it seems to be working. Reverse doesn't work either. It worked the day before but not today. Could it be that it over-heated? I've tried taking out the screws on top but I think there must be a clamp that keeps the lid on as it won't release the top even after taking out all 6 screws. I never shred more than 5 sheets and this is a 7-sheet capacity so I'm thinking it was over heated.

Posted on Jun 21, 2009

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We have a Fellowes Powershred C0320C shredder which will does not take the material to be shredded except on one end and does not pull it in and shred it.


Try to use the reverse action of the shredder. This runs the shredder blades in reverse and sometime CLEARS the left over shredded material that can cause a malfunction. Careful...watch your fingers as the blades are sharp and they can injure you. Never place your hands or garments near the open blades when it is plugged in.
Check also that the small switch is free and clear of derbies. When the cutting gears are in place on the container box, the small actuator switch is free to turn on or off until the shredding box is full. Once the box is full of shredded material the switch will turn off (a safety provision) and you must empty the container before it will operated again.

Jan 12, 2018 | Fellowes Office Equipment & Supplies

1 Answer

I have a staples SPL826X shredder and it won`t shredd, but it will go in reverse. can someone help me?


If you can disconnect the power to unit and check shredding blade alignments to see if there is a clog or if the blades are out of alignment and stuck. If there doesn't seem to be a problem with the blades make a visual inspection of the off/on/reverse switch.

Nov 28, 2014 | Staples SPL826X (CrossCut) Shredder

1 Answer

Machine won't shred. Does turn on, and goes in


You dont say make or model so...get some shredder oil into the cutting teeth where you insert the paper...especially if its a x-cut shredder..make sure once in a while you shred a piece of paper with some of the oil poured onto the paper for lubrication of the cutting blades.

Mar 04, 2010 | Office Equipment & Supplies

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Shredder is jammed


hello. follow these steps:

  1. Turn the shredder off at the wall and unplug it. You DO NOT want to be poking round in those sharp blades and have it accidentally switch on!
  2. Take the top off the shredder and place it on a big piece of newspaper, or somewhere you can easily sweep up mess.
  3. Begin by getting a pair of tweezers and taking pieces of paper from one end of the shredding blades. This will loosen it up and give you more room to get the rest out.
  4. Carry on tugging the strips of paper out. It helps if you don't just pull a clump, but wiggle it from side to side. This will get the whole strip out, not just the top.
  5. If any pieces are curled round and you can't free them, cut them with the knife and then tug them out.
  6. Once it's mostly cleared, put the top back on and switch the shredder on. Put it on Reverse mode so it will spit the last bits back up for you to remove.
  7. If it's clear, continue shredding!

[edit] Tips
  • Remember to wiggle the paper, not just pull.
  • Shake it occasionally to get smaller pieces of paper out of the blades.
  • Try not to jam it in the first place (avoid loading a lot of paper or thick sheets of newspaper).
  • Use oil paper or performance oil to lubricate the blades on a regular basis. For an office shredder, medium to heavy usage can require lubrication as often as every three days.
  • To prevent the shredder blades from dulling, remove paper clips and staples before shredding. Shredding CDs and DVDs also cause premature wear & tear. Use the Disc Eraser (www.DiscEraser.com) if you have sensitive discs.

[edit] Warnings
  • Always turn the shredder off at the wall and unplug it! You don't want shredded fingers!
  • Be careful with the blades - they are sharp and you could cut yourself.

[edit] Things You'll Need
  • A pair of tweezers
  • A small, sharp knife

Oct 23, 2009 | Office Equipment & Supplies

1 Answer

ROYAL RL170MX Shredder won't shred


Did you ever put shredder oil onto the cutting blades?????
The blades can clog with paper dust and then it can't shred as many papges as it should or even jam completely...you should occasionally shred a sheet of paper with shredder oil poured onto the sheet.

Aug 11, 2009 | Royal 1280MX Shredder

1 Answer

My paper shredder stopped working


First things First...UNPLUG THE UNIT. It sounds like it has been fed too many pages at one time. You may also want to dump any shredded paper so there is plenty of room for the shredder blades to pull in the paper. If the paper catcher is too full the blades can grab shreds from the bottom and stop the blades movement. Just be careful. Shredders can be dangerous.

Jun 01, 2009 | Office Equipment & Supplies

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