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If you do not find any jammed pages there, reinstall the tray and go around to the back of the machine. Open the upper-rear cover and look there.
If the entire paper path appears to be clear, close the rear cover and power off the printer. Reinstall the toner cartridge and close the front cover. Power the printer back on. If a 200 error continues on power up, a sensor in the printer may be malfunctioning. This will require a service call to correct the issue. Please contact Lexmark Technical Support for additional information (see Contacting Lexmark Technical Supportbelow for details).
Sorry to hear you are having problems. Printers can be very frustrating at times. Below is a description of how to complete clear paper jams paper can get jammed it there pretty tightly and in very small places. Ensure you've followed all the steps to clear your paper jam and you should see your printer start working again. Refer to your user guide (or download via the link provided at the bottom) for illustrations.
Open the front of the printer.
Slowly take out the drum unit and toner cartridge assembly. Some
of the jammed paper will be pulled out with the drum unit and toner
Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
Close the front cover.
Note: Do not put the drum unit and toner cartridge assembly back in at this point.
Pull the paper tray completely out of the printer.
Pull the jammed paper down and out of the printer.
Open the back cover (back output tray).
Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
Pull the jammed paper out of the fuser unit.
After you have just used the printer, some internal parts of the printer
will be extremely hot. Wait for the printer to cool down before you
touch the internal parts of the printer.
Close the back cover (back output tray).
On the drum unit you set aside, push down the green lock lever and
take the toner cartridge out of the drum unit. Clear the jammed paper
if there is any inside the drum unit.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the roller part of the
toner. Try to keep you hands, fingers and everything else away from
Put the toner cartridge back into the drum unit until you hear it
lock into place. If you put the cartridge in properly, the green lock
lever will lift automatically.
Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
1. You have to clear paper feed roller
- to do this just follow simple steps:
- open fron cover
- remove toner cartridge
- use wet cloth (water or alcohol) to clear rubber feeder
- put toner cartridge back
- close front door
2. If the problem persist - chek all paper path sensors for lack of moving.
On the new cartridge, did you remember to remove the plastic seal from the toner? Do you get blank sheets only when you print or when you make copies too? Were you careful when clearing the paper jam or could you have accidentally damaged the printer?