Question about Philips GoGear HDD6330 MP3 Player

2 Answers

Can't connect to PC - also sound on one channel only

I bought two of these on buy.com. One works fine - the other has two problems, both seem related to the connections to other devices.
1. the sound only comes through one earphone. (the same earphones work fine on the other player). Is this a problem with the earphone jack ?
2. when connected via usb to PC, the PC does not see the player (message 'not connected'). The same Pc connects to the other player fine.Is this a problem with the connection out to the USB cable ?

Posted by on

  • BAMA1986 Nov 23, 2007

    I have the same problem with the earphone jack. I've tried several different headphones and speakers to ensure it was the device and not the headphones. It started only two weeks after I got it. Now I can't return it since the manufacturer doesn't carry it anymore.



    Is there a simple fix?

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have done all the steps above. Still have a problem with one channel. Any more ideas

Posted on Feb 21, 2008

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Install a clean version of the software from the Philips website first.

Then,,
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Str-d1090 sony no sound to center speaker


Yes, electronic components fail with time: switches, especially capacitors, there can be dust or corrosion acting upon connections; really a multitude of age related problems CAN occur. (Not necessarily but can.) The problem becomes cost vs. benefit for repairing and another unit of that age is probably an inexpensive fix.

Jan 07, 2014 | Audio Players & Recorders

1 Answer

Limited connectivity


Limited connectivity (this phrase occurs first inside the WIN 8 OS) means, that you have connection with your router already, but NOT to the internet. Pls. check, if you have access to internet from other computers or smartphone connected via the same router.
If so, sometimes a driver-update for your D-Link could be useful.
Check also, if other wireless adapters are working with the same frequency, this may disturb. Try to change the channel or change from 2,4 GHz to the 5 GHz Channels, if the router & your D-Link Adapter will support this.
I had the same problem with my WIN 8 - PC and I had to change the (wireless) radio-channel.

Aug 15, 2013 | D-Link D Link Dir 825 Xtreme Dual Band...

1 Answer

No OTA Signal


Contact the service provider for more details, before buying a new one.

Jun 30, 2013 | Televison & Video

1 Answer

Chrome shell connection problem


It's not the RF Board. These cases seem to have an issue. I had same problem switch to different custom shell controller now works fine think its related to the fit of sync button

Jun 06, 2012 | Microsoft Xbox 360 Replacement Controller...

1 Answer

The audio of my laptop is not working since the time i formatted the system


I bought an external usb sound adapter that worked. It wasn't any better than what came with my hp 530. But it works and my be good cheap substitute

amazon.com - Channel-External-Sound-Audio-Adapter

Meritline.com I think has it cheap. Buy the BLACK model NOT the semi-transparent greenish product (I read it has problems)

Jun 11, 2010 | HP 530 Notebook PC

2 Answers

No sound through ps3 hdmi


I have sound on video 2, and when on a static channel but not on the usual channel 3 which is TV. Just stoppen working one day and cant figure it out... Please help!

Oct 19, 2008 | Televison & Video

1 Answer

Ok this problem is killing me...


maybe the speaker is bad

First try one thing, switch the rca jacks around and see if the other speaker stops working this time.

If so the problem is in the rca jack or head unit.

If the same speaker is still not working, the problem will be the speaker, you will have no other options left since you changed amplifiers and checked all wiring.

Let me know if this helps you

Jun 18, 2008 | Visonik Dual Bass Box with Amplifier Car...

1 Answer

Transducer not connected


Sounds like an internal problem in the 947c. A factory reset may cure the issue if it's related to the operating system. Unfortunately I'm not sure how to do the reset on that model. I'll try to look it up and get back to you.

Jun 14, 2008 | Audio Players & Recorders

1 Answer

Sound normal, Screen display super-dark.


I would try it on another tv. although as far as the cable goes, on the inside sound and video runs on different sets of wires, so it really could be either. Just need to test it on another tv.

Jun 02, 2007 | Nintendo 64 Console

Not finding what you are looking for?
Philips GoGear HDD6330 MP3 Player Logo

78 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Audio Players & Recorders Experts

Gyula Lacz

Level 3 Expert

484 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

 Grubhead
Grubhead

Level 3 Expert

5349 Answers

Are you a Philips Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...