I changed my toner cartridge today and now it's not copying

I changed my toner cartridge today and I am getting blank paper when I copy now. I thought it was the toner cartridge so I have returned the first one and the second one is doing the same thing. I have tried taking the cartridge out and putting it back in, still I get blank pages when I copy. Is there a way I can fix this problem?

1 more comment
bates1997 Jun 21, 2009

It is a Canon MF6530. It was working great! I run the toner till is fading on my copies, then I change the toner. I have had the copier since Nov 2006. I have not had any problems with it. I copied with it this morning, the print on the copies was fading, so I knew it was definately time to change the toner. After changing the toner cartridge, I tried to copy some things, and all I am getting is blank pages. I tried having it print a USER's DATA LIST (from reading my owners manual) to see if it was just not scanning the original to copy. However it wouldn't print anything on that list either, so I know it is the toner not getting to the paper.
bates1997 Jun 21, 2009

Yes II pulled the seal to release the toner.
Anonymous May 11, 2010

What model? And was it working prior to changing the cartridge in the first place?

1 Answer

Anonymous

Having 2 (defective?) cartridges that behave in exactly the same way seems too unlikely to me. So I have to ask the obvious question....did you pull the seal to release the toner? If it's an original there should be one, if it's remanufactured, there may or may not be one on it.

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I changed my toner cartridge today and now it's not copying