Question about Iomega REV 35GB/90GB Disks - PC (4 Pack) Media

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When I plug my usb cable into the laptop a bubble tells me my device is not recognised. I cannot see my Iomega listed on my programs at all, have followed some procedures from the iomega website but nothing has worked so far. The Rev seems to be working fine in itself, i.e. power etc but I've had this problem many times before but this time its just not fixing.

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Dear Geraldine78,
Please follow these and let me know if it works...
Connect the USB device to the USB port on your computer and switch on the USB device.. you will see the balloon and it would say device is not installed properly etc .. as you mentioned... Now

Right click on "My computer" --> Properties --> Hardware tab --> Device manager button .. click on + sign next to the "Universal Serial Bus Controllers" do you see any Red "X" or "!" marks?

Right click and un-install the devices with Red X or "!" marks.
Then disconnect the USB device and then reconnect it back to the computer and this time the computer should Re-recognize and then reinstall the device and this time it should work fine.

Hope that helps. Please let me know in case you still have any issues.


Posted on Jun 21, 2009


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