Question about Washing Machines

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I have been married for 50 years, I know how to sort laundry. I needd to know WHY when the dial is turned it sounds as if I am stripping the cogs on the dial. IS THIS SOUND NORMAL.

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  • mizmoosdyk Jun 20, 2009

    Please cancel my emails. I will look elsewhere to solve the problem.

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  • 126 Answers

A lot of new style washer /dryers have a slip/clutch feature ,the teeth may be worn out on the knob .email name /model # if you need knob.Dose your timer have a metal or plastic shaft?this could present a whole different set of problems.Possible timer issue.

Posted on Jun 20, 2009

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Posted on Jan 02, 2017

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Dial won't set


you can possibly remove the knob itself, and see if you can turn the dial itself. if you can, then you can probably see the knob is broken. if if the shaft turns, but doesn't move the gears, then you will just need a new dial switch.

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Yes there is a small motor just like in most wall clocks the gears strip or the gear bushing slips and refuses to advance the dial.
you have to replace the whole timer unless you know MacGyver microsurgery

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GE top load Super Capacity 16 cycle washer (one year old)


We have a GE WJRR4170 washer, with the same problem. At first I thought I might have to unscrew the entire control panel just to replace the knob. However, replacing it turns out to be easy.

Right behind the knob, holding it in place, is a nylon/plastic retainer clip. If you pull out the knob (into the "start" position), you can use a flathead screwdriver to push the clip out. The knob then will slide easily off the metal stem. A GE replacement knob costs $9 or $10, depending on the source.

Shame on GE, but the knob is designed terribly. The part of it that engages the dial has eight, flimsy plastic teeth. At any time, four of these are supposed to engage four little slots in the dial. However, the way the knob is designed, there will be a lot of wear and tear on these plastic teeth, so they'll wear out on every single machine.

Good luck to the many people who will have this problem!

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This other than it's capabitlities to clean is a very fragile product for this reason. Everytime you get something wrapped around the rollers it quits allowing the roller brush to turn. My repair guy says it is in the switch on the handle it causes some sort of short or something. Everytime it happens it costs me $45-50 to get it repaired the first time it was still under warrantee next time I'm just going to buy something with a better track record and a longer warrantee. I think Dyson has a five year warrantee.

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