Question about HP LaserJet P2015d Printer
Hi when i switch my P2015D on it goes straight to a solid amber LED against the paper jam symbol. Acording to the manaul it should flash rather than stay on so i am wondering if it is a code light for a technical fault? If i switch the printer on while holding the stop button the printer has solid LED's against the Paper jam, toner low and paper out symbols.
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly.
If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer.
Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own.
If that doesn't fix than Formatter Board of the printer is faulty.
If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
Thanks and Regards
Posted on Jul 03, 2009
Unplug your printer, open up all the door cover and close all of them back. (ALSO) make sure each area is clear of and torn or small peice of paper. plug you printer back in and turn it on see if it has reset.
Have a good day
Posted on Jun 20, 2009
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Posted on Jan 02, 2017
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