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Re: drum light stay on but it will not let me print?
In most cases, if you are going to replace it yourself, when you order the new drum it should come with instructions on how to replace the old drum with the new one you ordered.
Usually this is done by a professional printer repair person, due to the possibility of there being complex changes to make while changing the drum.
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The drum is where the images are created, a good drum means good printing quality, is sensitive to light, do not expose to sunlight directly and also expose to the light as less as you can. Other Brands of printers has the drum in the cartridges, every time that you replace the cartridge actually you are replacing the drum, but usually the drum last longer than the toner, Brother allows user to change drum when its need it, for example this drum last about 17,000 pages if you are not concern about quality you can reset the drum and keep using until the quality is not enough for you.
Have you checked the toner cartridge.? as this will prevent the printer from running.
Have you checked the laser drum..? This will also stop printing.
If the drum has failed or used up its running time, you will need to replace the drum and have the internal counter reset. This may require a service person to call over and fit the new drum resetting the counter as well..
Have you tried checking the printers software installed on the system to see what errors it may give you. Most printer software has inbuilt diagnostics which will tell you what the issue may be..
Open front door where toner/drum goes in
Hold GO button down for about 5 seconds
All lights should come on then go out when GO button is released
Shut door and wait for warm up to end
Drum light should no longer be flashing
If still flashing then try procedure again
This means your drum unit is coming due for replacement. If your print quality is still good I would just reset the drum light by this procedure.
Open front cover. Hold down button located under LED's until all LED's are lit. Release button and make sure drum LED is off, then close cover.
the photoconductor is commenly refered to as the "drum" .. its the cylindrical part that picks up and transfers the toner to the paper .. the error message might be telling you its time to replace the drum (they do wear out) or perhaps its not detecting the fact that it is in place .. the photo conductor drum is user replacable so it comes out without too much trouble .. sometimes its part of the replacable toner tank .. it would get automatically replaced when you change toner in that case .. be very careful with the photoconductor drum .. any scratches, finger prints or other damage will show up in the printed output .. dont expose it to bright light ...
When the Imaging Drum LED stays solid on, it means your imaging drum is running low and will soon need to be replaced. You can unseat, then reseat it and see if that solves the problem.
If everything is printing fine, don't do anything until the LED starts flashing. HP will tell you to replace the drum immediately, but mine was on for a year, with moderate printing, before going to the flashing, "empty" state. This is the same advice as for toner cartridges, which are sometimes as much as 50% full when the light comes on.
However, I suggest sourcing a new drum so you can be prepared for when the existing one goes out. Also, despite HP's warnings of gloom and doom, aftermarket products work acceptably.
Printhead is dried up and may need to be replaced. The printhead usually has a life kinda like the inks. You should be able to find a printhead from your local fax repair shop and installation should be simple. Once replaced you may install inks and run several cleaning cycles. Please let me know if this helped.
This is normally caused by a defect in the high voltage charging of the Drum unit. Most of the time it is the actual OPC Drum ( the part that your toners insert into ), but occasionally it is a defective high voltage power supply.
The OPC Drum is considered a consumable with a limitted life expectancy and is user replaceable.
This SHOULD fix the problem, but if not, the HVPS would need to be replaced, and this would require an experienced technician to install it, as it is not a user replaceable part.