SOURCE: Pierced hole in smeg freezer is it fixable
The only repair for this is to replace the evaporator, this requires serious technical skill in
refrigeration,
Usually this type of repair costs more than you will want to spend, it is not
covered by any warranty I know of.
Most techs will not want to attempt a repair of this nature due to the near impossibility
of getting all the moisture out of the system, and the very real likelihood of a service call back.
In future Only use hot water to assist in defrosting, or let defrost naturally before putting back into service. Never use any device to pry or poke at the ice.
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