Question about Epson Perfection 1240U Flatbed Scanner

1 Answer

Scanner not working - get error message

Scanner fails to scan.

Once warm up is done, I get this message...

Scanner not ready. Check that the scanner is on.

Help needed bad


Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 526 Answers
Re: Scanner not working - get error message

First, check to see if the bulb lights up, if not you have bad bulb. the bulb can be ordered separately. if the bulb is good, you have a problem with the main board.

Posted on Dec 20, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Ambir ImageScan Pro 820i will start scanning then stop half way and say "scan (not responding)" then error message "generic error"

To help you troubleshoot the issue about unable to scan the document 100%, please follow the steps given below:
- First of all check whether power connection and cable connection to the scanner are correctly connected and it must not be loosen from any end.
- Check if there are any updates available for scanner software to be installed. If yes, then install the updates and restart the computer and scanner once for ready to scan.

If issue persists, it is recommended to contact 'Ambir Support Center' for further assistance from the link given below:

Jun 25, 2016 | Ambir Technology Ds820-as -imagescan Pro...

1 Answer

Why do I get an error message: Internal error occurred. Scan driver will be closed. Code:5,202,52?

Look at the bottom of the scanner and there should be a lock/unlock slider. Unlock it and see what happens.
If it is already unlocked then the drive/stepper motor or belt is bad.

Mar 27, 2015 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

Scanner not scanning

Helen, I feel that the scanner part of the SW has gone corrupt for whatever reason. You must first uninstall the scanner from Control Panel. The reboot the PC and reinstall the scanner. Once done then only you must connect the scanner to the PC. Now allow some time for the Windows to detect the scanner and load its drivers. And when you get a message in the right bottom corner of the screen saying "Your new HW has been installed and is ready for use", you can start scanning documents either from specific program for it or from the word processor. Hope it works for you.

Dec 04, 2009 | HP Scanners

1 Answer

Canon Scanner 5000F fails when adjusting lamp before scan.

Have the same problem. Suspect a lamp problem but cannot find any info/help to check lamp or to replace it

May 27, 2009 | Canon CanoScan 5000F Flatbed Scanner

1 Answer

Scanning error - cannot scan error code 2,155,0 ???

i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link :


Jan 13, 2009 | Scanners

3 Answers

Canon DR-3080 CII Scanner

I recieved this error when trying to scan pages in using our new Kofax scanning solution with a DR-3080CII. I discovered that the latest canon driver for that scanner was not compatible with the software and it made the application hang in the background. I found an older driver that was compatible and installed it, no more error.

Sep 10, 2008 | Canon DR-3080CII Path-Through Flatbed...

2 Answers


My 5400 2 scanner worked well with windows XP but will not start with my new computer WINDOWS VISTA.
ERROR message Can not find scanner, check connection
ERROR message 1 unknown error

The scanner was purchased new 1-2006

my installation dick is for Win. XP Version 1.0.1.

Dec 25, 2007 | Konica Minolta Dimage Scan Elite 5400 II...

1 Answer


I Want Mercury Scanner 620P windows xp Driver

Aug 16, 2007 | AcerScan 620PT Flatbed Scanner

8 Answers

Getting error code Code[ffff:0024]while scanning

while i am trying to scan the images .. i am getting the error code like Code[ffff:0024] while warming up the scanner, besides a sound from the scanner making it power off (light inside the scanner goes off ) so that i could not get scanned anything ... what will be the reason ? please suggest me the trouble shoot kaarthik

Apr 14, 2007 | Acer Scan to Web 3300U Flatbed Scanner

Not finding what you are looking for?
Epson Perfection 1240U Flatbed Scanner Logo

Related Topics:

275 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Scanners Experts


Level 3 Expert

2963 Answers


Level 2 Expert

68 Answers


Level 3 Expert

436 Answers

Are you an Epson Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides